On Fri 10 Nov 2017 at 16:26:56 +0100, Adrian Immanuel Kieß wrote:

> Dear Brian,
> 
> the problem persits using up-to-date Debian/testing installation. Now
> even the colors from LaTeX printouts are missing which was the last
> colors the printer printed.
> 
> Printing color pictures or color PDF fails completely. 
> 
> I will attach a sample printout of a picture and screenshot of HPLIP
> version used to this message.

adrian-hplip-debian-bug-sample-image-2017-11-10.jpg shows a young man in
a reddish shirt and a black-white background with cars and buildings.
The only other coloured object is a sign in red behind the man. Are we
seeing the same thing?

> Additionally, please note: This error also applies to the windows hp
> printer driver.

The only thing that would imply to me is that the printer is at
fault. But I could be completely wrong. (People usually say Windows
works but Linux doesn't!).

> As written before, only altering the print density settings of the
> printer helps to have black and white working but in bad quality.
> 
> I used both HPLIP (hp://) and CUPS to setup a printer entry. Both
> installations issue the same errors described before.

CUPS can also use hp://... to set up the printer. If you did that,
it is no wonder you got the same outcome.

> Can you keep me informed when the error is fixed because it's the only
> printing device I own and I need the printer to get my work done.

Fixing any error in the Debian printing system requires co-operation
from you. You have the printer and there is only so much we can do.

Your print queue has a PPD in /etc/cups/ppd. Do (as root):

  cupsfilter -p /etc/cups/ppd/<M452_PPD> -m printer/foo -e --list-filters > 
filters

Post filters to the bug as an attachment.

Now use the original of adrian-hplip-debian-bug-sample-image-2017-11-10.jpg
to do:

  cupsfilter -p /etc/cups/ppd/<M452_PPD> -m printer/foo -e <adrian_original> > 
adrian.ps

Examine adrian.ps with a PostScript viewer. Post it to the bug. What do
you think of its quality?

Thanks in advance,

Brian.

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