Package: hplip Version: 3.19.8+dfsg0-1 Severity: important Dear Maintainer,
I can’t print anymore, neither with a Photosmart 4780 nor with an Envy 5534 (. Both used to work. In fact, the jobs seem frozen in the queue. I send the jobs and immediately, I’m informed that the job has been completed. It has not been printed. I checked hp-check and it crashes (see log). Maybe Python 2 to 3 went wrong. Yet, before crashing, hp-check shows two errors: error: gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.28 MISSING 'gs needs to be installed' But gs is installed. error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp- devel needs to be installed' This library seems no more to exist: I can’t find it with apt-cache, apt-file, aptitude nor dpkg. n. -- Package-specific info: Saving output in log file: /home/nicolas/hp-check.log HP Linux Imaging and Printing System (ver. 3.19.8) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version Gtk-Message: 16:08:22.387: Failed to load module "atk-bridge" warning: debian-bullseye/sid version is not supported. Using debian-10.0 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 4.17.0-3-686-pae #1 SMP Debian 4.17.17-1 (2018-08-18) GNU/Linux Host: nicolas.home Proc: 4.17.0-3-686-pae #1 SMP Debian 4.17.17-1 (2018-08-18) GNU/Linux Distribution: debian bullseye/sid Bitness: 32 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.19.8 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for debian distro bullseye/sid version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.19.8 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip html=/usr/share/doc/hplip-doc icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=no gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.19.8 restricted-build=no ui-toolkit=qt5 qt3=no qt4=no qt5=yes policy-kit=yes lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no apparmor_build=no class-driver=no Current contents of '/var/lib/hp/hplip.state' file: [plugin] installed = 1 eula = 1 version = 3.14.6 Current contents of '~/.hplip/hplip.conf' file: [commands] scan = /usr/bin/simple-scan %SANE_URI% [fax] email_address = voice_phone = [last_used] device_uri = "hp:/net/ENVY_5530_series?hostname=HPD0BF9CAFD037.local" printer_name = HP-ENVY-5530-series working_dir = . [polling] device_list = enable = false interval = 5 [refresh] enable = false rate = 30 type = 1 [settings] systray_messages = 0 systray_visible = 0 [upgrade] last_upgraded_time = 1474960282 notify_upgrade = false pending_upgrade_time = 0 [installation] date_time = 09/15/19 16:08:34 version = 3.19.8 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> ------------------------- | External Dependencies | ------------------------- cups CUPS - Common Unix Printing System REQUIRED 1.1 2.3.0 OK 'CUPS Scheduler is running' error: gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.28 MISSING 'gs needs to be installed' Gtk-Message: 16:08:35.464: Failed to load module "atk-bridge" Gtk-Message: 16:08:35.548: Failed to load module "atk-bridge" xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK - scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK - dbus DBus - Message bus system REQUIRED - 1.12.16 OK - policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK - network network -wget OPTIONAL - 1.20.3 OK - avahi-utils avahi-utils OPTIONAL - 0.7 OK - ------------------------ | General Dependencies | ------------------------ libjpeg libjpeg - JPEG library REQUIRED - - OK - cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.3.0 OK - cups-image CUPS image - CUPS image development files REQUIRED - 2.3.0 OK - libpthread libpthread - POSIX threads library REQUIRED - b'2.29' OK - libusb libusb - USB library REQUIRED - 1.0 OK - sane SANE - Scanning library REQUIRED - - OK - sane-devel SANE - Scanning library development files REQUIRED - - OK - error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed' libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK - python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.7.4 OK - python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.12.1 OK - python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK - python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.12 OK - python3-xml Python XML libraries REQUIRED - 2.2.7 OK - python3-devel Python devel - Python development files REQUIRED 2.2 3.7.4 OK - Traceback (most recent call last): File "/usr/bin/hp-check", line 862, in <module> num_errors, num_warns = dep.validate(time_flag, is_quiet_mode) File "/usr/bin/hp-check", line 368, in validate self.core.dependencies[dep]) File "/usr/bin/hp-check", line 210, in __update_deps_info installed_ver = self.core.version_func[deps_info[6]]() File "/usr/share/hplip/installer/dcheck.py", line 372, in get_pil_version return Image.VERSION AttributeError: module 'PIL.Image' has no attribute 'VERSION' -- System Information: Debian Release: bullseye/sid APT prefers unstable APT policy: (500, 'unstable') Architecture: i386 (i686) Kernel: Linux 4.17.0-3-686-pae (SMP w/3 CPU cores) Kernel taint flags: TAINT_PROPRIETARY_MODULE, TAINT_OOT_MODULE Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8), LANGUAGE=fr_FR:fr:en_GB:en (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages hplip depends on: ii adduser 3.118 ii cups 2.3.0-3 ii hplip-data 3.19.8+dfsg0-1 ii libc6 2.29-1 ii libcups2 2.3.0-3 ii libdbus-1-3 1.12.16-1 ii libhpmud0 3.19.8+dfsg0-1 ii libpython3.7 3.7.4-4 ii libsane 1.0.27-3.2 ii libsane-hpaio 3.19.8+dfsg0-1 ii lsb-base 11.1.0 ii printer-driver-hpcups 3.19.8+dfsg0-1 ii python3 3.7.3-1 ii python3-dbus 1.2.12-1 ii python3-gi 3.34.0-1 ii python3-pexpect 4.6.0-1 ii python3-pil 6.1.0-1 ii python3-reportlab 3.5.23-1 ii wget 1.20.3-1 ii xz-utils 5.2.4-1+b1 Versions of packages hplip recommends: ii avahi-daemon 0.7-4+b1 ii policykit-1 0.105-26 ii printer-driver-postscript-hp 3.19.8+dfsg0-1 ii sane-utils 1.0.27-3.2 Versions of packages hplip suggests: ii hplip-doc 3.19.8+dfsg0-1 ii hplip-gui 3.19.8+dfsg0-1 ii python3-notify2 0.3-3 ii system-config-printer 1.5.11-4 -- no debconf information