Package: smartmontools
Version: 7.0-2
Severity: normal
I've discovered that running "smartctl -l error" against my new Dell XPS 13
laptop with a Micron 2200S NVMe causes the drive to die. This obviously causes
the entire system to fail, because the filesystem is no longer readable, until
the power is pulled and then I can boot normally again.
The system is a Dell XPS 13 7390 tested with EFI version 1.3.1 and 1.4.0. The
NVME is a Micron 2200S NVMe 512GB with firmware version 22001030.
I am on Debian unstable/sid. The problem occurs on kernel 5.4.0-1 and 5.3.0-3.
smartctl --version says it's "7.0 2018-12-30 r4883 [x86_64-linux-5.3.0-3-amd64]
(local build)".
I first saw the problem when running smartctrl -a against the NVME drive. Then
I narrowed it down to being caused by "smartctrl -l error".
When the drive dies I get repeating errors in my syslog:
kernel: DMAR: DRHD: handling fault status reg 3
kernel: DMAR: [DMA Read] Request device [71:00.0] fault addr ffe48000
[fault reason 06] PTE Read access is not set
I tried and failed to reproduce the problem on live images
ubuntu-18.04.3-desktop-amd64.iso and ubuntu-19.10-desktop-amd64.iso.
If my memory is correct I also booted on the old 4.19.67-2+deb10u2 image and it
worked okay there too, though that kernel lacks support for this hardware in
many other respects.
I sent this report to the smartmontools mailing list and Christian Franke
replied, saying he had never heard of such a thing before and had no idea.
I suspect this is some kernel problem rather than something wrong with
smartmontools, but that's just a guess based on the evidence I've seen. I'm
reporting against smartmontools first, but you might just want to reassign.
-- System Information:
Debian Release: bullseye/sid
APT prefers unstable
APT policy: (500, 'unstable'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 5.4.0-1-amd64 (SMP w/12 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=
(charmap=UTF-8)
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages smartmontools depends on:
ii debianutils 4.9.1
ii libc6 2.29-6
ii libcap-ng0 0.7.9-2.1+b1
ii libgcc1 1:9.2.1-21
ii libselinux1 3.0-1
ii libstdc++6 9.2.1-21
ii libsystemd0 244-3
ii lsb-base 11.1.0
smartmontools recommends no packages.
Versions of packages smartmontools suggests:
ii bsd-mailx [mailx] 8.1.2-0.20180807cvs-1+b1
ii curl 7.67.0-2
ii gpg 2.2.17-3
pn gsmartcontrol <none>
ii lynx 2.9.0dev.4-1
ii mailutils [mailx] 1:3.7-2
pn smart-notifier <none>
ii wget 1.20.3-1+b2
-- no debconf information
