Hello Patrick,
I found another environment to increase verbosity
another little bit, please see below.


Your output points also into the direction of an permission
problem like what Stefan described in the first message.

The unit file starts the saned server with user and group saned.


On the other side it seems that the scanners usb vendor id and
product id should be inside /usr/lib/udev/hwdb.d/20-sane.hwdb,
and should get matched to libsane_matched=yes by udev ...

Could you please additionally provide an output of 'lsusb'?


A workaround might be to change the user running saned in the
systemd-unit file, or add the saned user to a group that could
access the usb devices.

Kind regards,
Bernhard


/lib/systemd/system/saned@.service:
User=saned
Group=saned
Environment=SANE_CONFIG_DIR=/etc/sane.d SANE_DEBUG_DLL=255 
SANE_DEBUG_PLUSTEK=12 SANE_DEBUG_SANEI_USB=255

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