Please start rng in a console (xterm or something similar) with debug-output enabled: rng --loglevel=debug Then reproduce this bug and send me the console output.
$ rng --loglevel=debug root INFO Logger initialized with level debug. MainWindow INFO Logger initialized. MainWindow DEBUG neg: [], pos: [u'r'] MainWindow DEBUG neg: [], pos: [u're'] MainWindow DEBUG neg: [], pos: [u'rep'] MainWindow DEBUG neg: [], pos: [u'repo'] MainWindow DEBUG neg: [], pos: [u'repor'] MainWindow DEBUG neg: [], pos: [u'report'] MainWindow DEBUG neg: [], pos: [u'reportb'] MainWindow DEBUG neg: [], pos: [u'reportbu'] MainWindow DEBUG neg: [], pos: [u'reportbug'] MainWindow DEBUG neg: [], pos: [u'reportbug-'] MainWindow DEBUG neg: [], pos: [u'reportbug-n'] MainWindow DEBUG neg: [], pos: [u'reportbug-ng'] MainWindow DEBUG neg: [], pos: [] Unhandled exception in thread started by <bound method MyMainWindow.loadAllBugSummaries of <ui.MyMainWindow.MyMainWindow object at 0xb64a3a2c>> Traceback (most recent call last): File "/usr/share/reportbug-ng/ui/MyMainWindow.py", line 181, in loadAllBugSummaries bugs = DebianBTS.getBugsByQuery(query) File "/usr/share/reportbug-ng/lib/DebianBTS.py", line 67, in getBugsByQuery l = __soapGetBugsByQuery(query) File "/usr/share/reportbug-ng/lib/DebianBTS.py", line 181, in __soapGetBugsByQuery return __soapGetStatus(__soapGetBugs(*__translate_query(query))) File "/usr/share/reportbug-ng/lib/DebianBTS.py", line 206, in __soapGetBugs return soapServer.get_bugs(*query) File "/var/lib/python-support/python2.4/SOAPpy/Client.py", line 421, in __call__ return self.__r_call(*args, **kw) File "/var/lib/python-support/python2.4/SOAPpy/Client.py", line 443, in __r_call self.__hd, self.__ma) File "/var/lib/python-support/python2.4/SOAPpy/Client.py", line 345, in __call config = self.config) File "/var/lib/python-support/python2.4/SOAPpy/Client.py", line 249, in call raise HTTPError(code, msg) SOAPpy.Errors.HTTPError: <HTTPError 302 Moved Temporarily> MainWindow DEBUG CloseEvent triggered. There might be something wrong with the proxy-feature I've enabled a few
versions ago. Is the http_proxy environment variable set accordingly? Please paste the output of echo $http_proxy
It is correct: $ echo $http_proxy http://wwwcache.************.**.**:80**/
You should also try to start rng with the http_proxy variable temporary unset: http_proxy='' rng and tell me if this works for you.
No, it doesn't work By the way, if you allow me to abuse, two wishes (basically, two capabilities of reportbug missing in reportbug-ng): a) Remind what critical, grave, etc means anytime we report a bug. b) Allow to send directly through an SMTP, and from the email address we type, without an email application (very useful if we use a gmail account) Cheers, David