Package: capi4hylafax Version: 1:01.03.00.99.svn.300-12 Severity: important
When I send a fax with more than one page, the receiver gets the first page but for the following pages only a header line. This was reported by a company using an (unknown) electronic fax system as receiving station and I checked this with a Siemens HiPath system as receiver. I did not yet check with a paper fax machine. The problem occurs when sending a fax using HylaFAX (i.e. HylaFAX mode) and when sending TIFF file[s] directly using c2faxsend (i.e. TIFF mode). I converted a two page PostScript file using the ps2fax command logged by HylaFAX in /var/log/messages. The resulting TIFF file looks OK when viewed in "Microsoft Office Document Imaging". After sending this TIFF file using c2faxsend in TIFF mode I viewed the received TIFF file on the receiving side. It has the first page in normal size with contents and header line OK. The second and third page have only the length of the header line as if I had sent only the first millimeters of the page. I get the same result when I split the three-page tiff file into single page files using tiffsplit and specify the resulting files at the c2faxsend command line. For testing I used this PostScript file test2.ps %!PS /mm { 72 mul 25.4 div } def /Helvetica findfont 24 scalefont setfont 50 mm 250 mm moveto (test page 1) show showpage 50 mm 250 mm moveto (test page 2) show showpage 50 mm 250 mm moveto (test page 3) show showpage converted to TIFF format using this command from /var/spool/hylafax as working directory bin/ps2fax -o ~/test2.tiff -r 196 -w 1728 -l 297 -m 4294967295 -U -1 ~/test2.ps and sent using c2faxsend -v -f TIFF -d 030xxxxxxxxxx test2.tiff with this output The config file is /var/spool/hylafax/etc/config.faxCAPI. C4H-Version 01.03.01svn (32Bit). Try to connect to fax number 030xxxxxxxxxx in TIFF mode on controller 1. Dial and starting transfer of TIFF-File test2.tiff with fine resolution. Connection established. StationID = +49 30 xxxxxxxxxx BaudRate = 14400 Flags = HighRes, MR_compr, MMR_compr Page 1 was sent. Page 2 was sent. Page 3 was sent. - Last Page! Fax file completely transfered to CAPI. Connection dropped with Reason 0x3490 (Normal call clearing). or tiffsplit test2.tiff c2faxsend -v -f TIFF -d 0302063144617 xaaa.tif xaab.tif xaac.tif with this output: The config file is /var/spool/hylafax/etc/config.faxCAPI. C4H-Version 01.03.01svn (32Bit). Try to connect to fax number 0302063144617 in TIFF mode on controller 1. Dial and starting transfer of TIFF-File xaaa.tif with fine resolution. Connection established. StationID = +49 30 2063144617 BaudRate = 14400 Flags = HighRes, MR_compr, MMR_compr Page 1 was sent. Start transfer of TIFF-File xaab.tif with fine resolution. Page 2 was sent. Start transfer of TIFF-File xaac.tif with fine resolution. Page 3 was sent. - Last Page! Fax file completely transfered to CAPI. Connection dropped with Reason 0x3490 (Normal call clearing). The config has this contents (comments stripped out): SpoolDir: /var/spool/hylafax FaxRcvdCmd: /var/spool/hylafax/bin/faxrcvd PollRcvdCmd: /var/spool/hylafax/bin/pollrcvd FaxReceiveUser: uucp FaxReceiveGroup: dialout LogFile: /var/spool/hylafax/log/capi4hylafax LogTraceLevel: 4 LogFileMode: 0600 { HylafaxDeviceName: faxCAPI RecvFileMode: 0664 FAXNumber: +49.8xxx.xxxxxx4 LocalIdentifier: "Name1, Location" MaxConcurrentRecvs: 1 OutgoingController: 1 OutgoingMSN: xxxxxx4 SuppressMSN: 0 NumberPrefix: NumberPlusReplacer: "00" UseISDNFaxService: 0 RingingDuration: 0 { Controller: 1 AcceptSpeech: 1 UseDDI: 0 DDIOffset: "12345" DDILength: 3 IncomingDDIs: IncomingMSNs: xxxxxx4,xxxxxx5 AcceptGlobalCall: 0 } } { HylafaxDeviceName: faxCAPI2 RecvFileMode: 0660 FAXNumber: +49.8xxx.xxxxxx5 LocalIdentifier: "Name2, Location" MaxConcurrentRecvs: 1 OutgoingController: 1 OutgoingMSN: xxxxxx5 SuppressMSN: 0 NumberPrefix: NumberPlusReplacer: "00" UseISDNFaxService: 0 RingingDuration: 0 } $ tiffinfo test2.tiff received-fax.tif test2.tiff: TIFF Directory at offset 0x8 (8) Subfile Type: multi-page document (2 = 0x2) Image Width: 1728 Image Length: 2292 Resolution: 209, 196 pixels/inch Bits/Sample: 1 Compression Scheme: CCITT Group 3 Photometric Interpretation: min-is-white FillOrder: msb-to-lsb Orientation: row 0 top, col 0 lhs Samples/Pixel: 1 Rows/Strip: 2292 Planar Configuration: single image plane Page Number: 0-0 Software: ESP Ghostscript 815.03 DateTime: 2008:04:16 13:27:28 Group 3 Options: EOL padding (4 = 0x4) TIFF Directory at offset 0x2890 (10384) Subfile Type: multi-page document (2 = 0x2) Image Width: 1728 Image Length: 2292 Resolution: 209, 196 pixels/inch Bits/Sample: 1 Compression Scheme: CCITT Group 3 Photometric Interpretation: min-is-white FillOrder: msb-to-lsb Orientation: row 0 top, col 0 lhs Samples/Pixel: 1 Rows/Strip: 2292 Planar Configuration: single image plane Page Number: 1-0 Software: ESP Ghostscript 815.03 DateTime: 2008:04:16 13:27:28 Group 3 Options: EOL padding (4 = 0x4) TIFF Directory at offset 0x5130 (20784) Subfile Type: multi-page document (2 = 0x2) Image Width: 1728 Image Length: 2292 Resolution: 209, 196 pixels/inch Bits/Sample: 1 Compression Scheme: CCITT Group 3 Photometric Interpretation: min-is-white FillOrder: msb-to-lsb Orientation: row 0 top, col 0 lhs Samples/Pixel: 1 Rows/Strip: 2292 Planar Configuration: single image plane Page Number: 2-0 Software: ESP Ghostscript 815.03 DateTime: 2008:04:16 13:27:28 Group 3 Options: EOL padding (4 = 0x4) received-fax.tif: TIFF Directory at offset 0x8 (8) Subfile Type: (0 = 0x0) Image Width: 1728 Image Length: 2335 Resolution: 200, 200 Bits/Sample: 1 Compression Scheme: CCITT Group 3 Photometric Interpretation: min-is-white Thresholding: bilevel art scan FillOrder: lsb-to-msb Planar Configuration: single image plane TIFF Directory at offset 0x3604 (13828) Subfile Type: (0 = 0x0) Image Width: 1728 Image Length: 43 Resolution: 200, 200 Bits/Sample: 1 Compression Scheme: CCITT Group 3 Photometric Interpretation: min-is-white Thresholding: bilevel art scan FillOrder: lsb-to-msb Planar Configuration: single image plane TIFF Directory at offset 0x3bfd (15357) Subfile Type: (0 = 0x0) Image Width: 1728 Image Length: 43 Resolution: 200, 200 Bits/Sample: 1 Compression Scheme: CCITT Group 3 Photometric Interpretation: min-is-white Thresholding: bilevel art scan FillOrder: lsb-to-msb Planar Configuration: single image plane If needed I can provide the TIFF files from the sending and receiving side. Bodo -- System Information: Debian Release: lenny/sid APT prefers testing APT policy: (900, 'testing'), (500, 'stable'), (100, 'unstable') Architecture: i386 (i686) Kernel: Linux 2.6.21-1-686 (SMP w/2 CPU cores) Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968) Shell: /bin/sh linked to /bin/bash Versions of packages capi4hylafax depends on: ii capiutils 1:3.9.20060704-3.2 Utilities for CAPI-capable ISDN ca ii libc6 2.7-10 GNU C Library: Shared libraries ii libcapi20-3 1:3.9.20060704-3.2 libraries for CAPI support ii libgcc1 1:4.3.0-3 GCC support library ii libstdc++6 4.3.0-3 The GNU Standard C++ Library v3 ii libtiff4 3.8.2-8 Tag Image File Format (TIFF) libra ii zlib1g 1:1.2.3.3.dfsg-11 compression library - runtime Versions of packages capi4hylafax recommends: ii hylafax-server 2:4.4.4-7 Flexible client/server fax softwar ii isdnactivecards 1:3.9.20060704-3.2 Support utilities for active ISDN -- no debconf information -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". 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