Package: otrs2 Version: 2.4.7-3 Severity: normal Hi,
It looks like the Packages Manager is not working due to permissions issue. Software error: ERROR: Need write permission in OTRS home Try: $OTRS_HOME/bin/SetPermissions.pl !!! For help, please send mail to the webmaster ([no address given]), giving this error message and the time and date of the error. In the logs I get things like: May 10 14:29:54 beta3 OTRS-CGI-10[30224]: [Error][Kernel::System::Main::FileWrite][Line:434]: Can't write '/usr/share/otrs/bin/check_permissons.30224': Permission denied May 10 14:31:46 beta3 OTRS-CGI-10[30227]: [Error][Kernel::System::Main::FileWrite][Line:434]: Can't write '/usr/share/otrs/Kernel/check_permissons.30227': Permission denied Regards Laurent Bigonville -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected]

