Package: otrs2
Version: 2.4.7-3
Severity: normal

Hi,

It looks like the Packages Manager is not working due to permissions
issue.

Software error:

ERROR: Need write permission in OTRS home
Try: $OTRS_HOME/bin/SetPermissions.pl !!!

For help, please send mail to the webmaster ([no address given]), giving this 
error message and the time and date of the error. 

In the logs I get things like:

May 10 14:29:54 beta3 OTRS-CGI-10[30224]: 
[Error][Kernel::System::Main::FileWrite][Line:434]: Can't write 
'/usr/share/otrs/bin/check_permissons.30224': Permission denied
May 10 14:31:46 beta3 OTRS-CGI-10[30227]: 
[Error][Kernel::System::Main::FileWrite][Line:434]: Can't write 
'/usr/share/otrs/Kernel/check_permissons.30227': Permission denied


Regards

Laurent Bigonville



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