Am 01.07.2010 09:58, schrieb Ralf Gross: > Package: otrs2 > Version: 2.4.7-5 > Severity: important > > Hi, > > we are migrating from OTRS 2.2.4-1 (Debian Etch) to OTRS 2.4.7-5 (Lenny + > OTRS from Testing). OTRS is working fine so far, we added our custom settings > from Config.pm to the new System. Imported the mysql DB, ran the migration > scripts... > > But we have one major problem: when we edit /etc/otrs/Kernel/Config.pm and > save the file OTRS breaks. Even if we don't change the file content - just > open it and save it. I've to restart apache to get OTRS up again. If a > someone opens a ticket in otrs and was filling out the field on the webpage, > all his work would be wiped by just editing this file.
What happens if you reproduce this issue and after that RESTART your apache webserver? -- /* Mit freundlichem Gruß / With kind regards, Patrick Matthäi GNU/Linux Debian Developer E-Mail: [email protected] [email protected] Comment: Always if we think we are right, we were maybe wrong. */
signature.asc
Description: OpenPGP digital signature
