Am 29.10.2010 06:15, schrieb Munroe:
> Package: otrs2
> Version: 2.4.8+dfsg1-1
> Severity: normal
> 
> Fresh Squeeze install, Fresh otrs2 install.
> The symlink is created, but the file just doesn't exist.

Sounds like dbconfig-common wasn't run properly.

COuld you please do:
dpkg --force-all -P otrs2
apt-get install otrs2
and show me the whole output + what settings you used at the dbconfig
dialog.

> 
> 
> -- System Information:
> Debian Release: squeeze/sid
>   APT prefers testing
>   APT policy: (500, 'testing')
> Architecture: i386 (i686)
> 
> Kernel: Linux 2.6.32-5-686 (SMP w/1 CPU core)
> Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
> Shell: /bin/sh linked to /bin/dash
> 
> Versions of packages otrs2 depends on:
> ii  adduser                      3.112       add and remove users and groups
> ii  apache2-mpm-worker [httpd-cg 2.2.16-3    Apache HTTP Server - high speed 
> th
> ii  dbconfig-common              1.8.46      common framework for packaging 
> dat
> ii  debconf [debconf-2.0]        1.5.36      Debian configuration management 
> sy
> ii  libapache2-reload-perl       0.10-2      Reload Perl modules when changed 
> o
> ii  libauthen-sasl-perl          2.1500-1    Authen::SASL - SASL 
> Authentication
> ii  libcrypt-passwdmd5-perl      1.3-9       interoperable MD5-based crypt() 
> fo
> ii  libdate-pcalc-perl           6.1-1       Perl module for Gregorian 
> calendar
> ii  libdbd-mysql-perl            4.016-1     Perl5 database interface to the 
> My
> ii  libdbi-perl                  1.612-1     Perl Database Interface (DBI)
> ii  libemail-valid-perl          0.184-1     Perl module for checking the 
> valid
> ii  libgd-graph-perl             1.44-3      Graph Plotting Module for Perl 5
> ii  libgd-text-perl              0.86-5      Text utilities for use with GD
> ii  libio-stringy-perl           2.110-4     Perl modules for IO from scalars 
> a
> ii  libjs-prototype              1.6.1-1     JavaScript Framework for dynamic 
> w
> ii  libjs-yui                    2.8.1-1     Yahoo User Interface Library
> ii  libmail-pop3client-perl      2.17-1      POP3 client module for perl
> ii  libmailtools-perl            2.06-1      Manipulate email in perl programs
> ii  libmime-tools-perl           5.428-1     Perl5 modules for MIME-compliant 
> m
> ii  libnet-imap-simple-perl      1.1900-1    Perl module to manage an IMAP 
> acco
> ii  libnet-imap-simple-ssl-perl  1.3-3       Subclass of Net::IMAP::Simple 
> with
> ii  libnet-smtp-ssl-perl         1.01-2      SSL support for Net::SMTP
> ii  libpdf-api2-perl             0.73-1      module for creating or modifying 
> P
> ii  libsoap-lite-perl            0.712-1     Perl implementation of a SOAP 
> clie
> ii  libtext-csv-perl             1.18-1      comma-separated values 
> manipulator
> ii  libtext-diff-perl            1.37-1      Perl module to find differences 
> in
> ii  libxml-feedpp-perl           0.41-1      module to parse/write/merge/edit 
> R
> ii  libxml-parser-perl           2.36-1.1+b1 Perl module for parsing XML files
> ii  perl                         5.10.1-14   Larry Wall's Practical 
> Extraction 
> ii  ucf                          3.0025+nmu1 Update Configuration File: 
> preserv
> 
> Versions of packages otrs2 recommends:
> ii  aspell                        0.60.6-4   GNU Aspell spell-checker
> ii  mysql-server                  5.1.49-1   MySQL database server 
> (metapackage
> ii  mysql-server-5.1 [mysql-serve 5.1.49-1   MySQL database server binaries 
> and
> ii  procmail                      3.22-19    Versatile e-mail processor
> 
> Versions of packages otrs2 suggests:
> pn  libnet-ldap-perl              <none>     (no description available)
> pn  otrs2-doc-en | otrs2-doc-de   <none>     (no description available)
> 
> -- debconf information:
>   otrs2/pgsql/manualconf:
>   otrs2/mysql/method: unix socket
>   otrs2/dbconfig-remove:
>   otrs2/install-error: abort
>   otrs2/upgrade-error: abort
>   otrs2/remove-error: abort
>   otrs2/pgsql/authmethod-admin: ident
>   otrs2/pgsql/method: unix socket
>   otrs2/remote/newhost:
>   otrs2/db/app-user: otrs
>   otrs2/internal/reconfiguring: false
>   otrs2/resetdbuser: true
>   otrs2/purge: false
>   otrs2/pgsql/changeconf: false
>   otrs2/pgsql/authmethod-user: ident
> * otrs2/database-type: mysql
>   otrs2/pgsql/no-empty-passwords:
>   otrs2/dbconfig-upgrade: true
>   otrs2/internal/skip-preseed: false
>   otrs2/remote/port:
> * otrs2/passwords-do-not-match:
>   otrs2/upgrade-backup: true
>   otrs2/db/dbname: otrs2
>   otrs2/pgsql/admin-user: postgres
>   otrs2/dbconfig-reinstall: false
>   otrs2/remote/host:
>   otrs2/db/basepath:
>   otrs2/missing-db-package-error: abort
> * otrs2/dbconfig-install: true
>   otrs2/mysql/admin-user: root
> 
> 


-- 
/*
Mit freundlichem Gruß / With kind regards,
 Patrick Matthäi
 GNU/Linux Debian Developer

E-Mail: [email protected]
        [email protected]

Comment:
Always if we think we are right,
we were maybe wrong.
*/

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