Package: apcupsd Version: 3.14.8-2 Severity: important hi,
Over the past few months, it had become impossible to use apcupsd with my APC box, labeled "APC Back-UPS CS 500" The symptoms are: every ~30seconds, the kernel would log a message such as [ 302.969832] usb 3-2: USB disconnect, address 6 [ 302.970094] usb 3-2: ctrl urb status -62 received [ 307.376532] usb 3-2: new low speed USB device using ohci_hcd and address 7 [ 307.552176] usb 3-2: New USB device found, idVendor=051d, idProduct=0002 [ 307.552184] usb 3-2: New USB device strings: Mfr=3, Product=1, SerialNumber=2 [ 307.552190] usb 3-2: Product: Back-UPS 500 FW: 6.4.I USB FW: c1 [ 307.552194] usb 3-2: Manufacturer: American Power Conversion [ 307.552199] usb 3-2: SerialNumber: BB0309024776 [ 307.552309] usb 3-2: configuration #1 chosen from 1 choice [ 307.931440] generic-usb 0003:051D:0002.0006: hiddev0,hidraw0: USB HID v1.00 Device [American Power Conversion Back-UPS 500 FW: 6.4.I USB FW: c1 ] on usb-0000:00:13.1-2/input0 and then the daemon apcupsd would send an email claiming ' `hostname` Communications with UPS restored ' and would send a similar message to all terminals. This was quite annoying; moreover, in older kernels, it would sometimes trigger a kernel oops (see bug 534579). So I had to deinstall apcupsd. Yesterday I decided to Google around, and I found that many people are having similar trouble with this same APC model and this specific version of apcupsd. See e.g. http://blog.bigsmoke.us/2009/08/09/apc-cs-500-cuase-usb-disruption http://old.nabble.com/client-communications-failure-td30468668.html One of those web pages tell that the problem does not happen with apcupsd 3.14.7 . And indeed I have compiled and installed it, and it works fine. A. ps: I attach the output of /sbin/apcaccess -- System Information: Debian Release: 6.0 APT prefers testing APT policy: (500, 'testing') Architecture: amd64 (x86_64) Kernel: Linux 2.6.32-5-openvz-amd64 (SMP w/2 CPU cores) Locale: LANG=it_IT.UTF-8, LC_CTYPE=it_IT.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages apcupsd depends on: ii libc6 2.11.2-9 Embedded GNU C Library: Shared lib ii libgcc1 1:4.4.5-8 GCC support library ii libwrap0 7.6.q-19 Wietse Venema's TCP wrappers libra Versions of packages apcupsd recommends: ii apcupsd-doc 3.14.8-2 APC UPS Power Management (document Versions of packages apcupsd suggests: pn apcupsd-cgi <none> (no description available) pn hal <none> (no description available) ii udev 164-3 /dev/ and hotplug management daemo -- Configuration Files: /etc/apcupsd/apcupsd.conf changed: UPSCABLE usb UPSTYPE usb LOCKFILE /var/lock ONBATTERYDELAY 6 BATTERYLEVEL 10 MINUTES 3 TIMEOUT 0 ANNOY 300 ANNOYDELAY 60 NOLOGON disable KILLDELAY 0 NETSERVER on NISIP 127.0.0.1 NISPORT 3551 EVENTSFILE /var/log/apcupsd.events EVENTSFILEMAX 10 UPSCLASS standalone UPSMODE disable STATTIME 0 STATFILE /var/log/apcupsd.status LOGSTATS off DATATIME 0 /etc/default/apcupsd changed: APCACCESS=/sbin/apcaccess ISCONFIGURED=yes -- no debconf information -- Andrea Mennucc "The EULA sounds like it was written by a team of lawyers who want to tell me what I can't do, and the GPL sounds like it was written by a human being who wants me to know what I can do." Anonymous, http://www.securityfocus.com/columnists/420
APC : 001,018,0457 DATE : Tue Jan 25 06:00:37 CET 2011 HOSTNAME : tonelli VERSION : 3.14.7 (1 August 2009) debian UPSNAME : tonelli CABLE : USB Cable MODEL : Back-UPS 500 UPSMODE : Stand Alone STARTTIME: Mon Jan 24 13:40:03 CET 2011 STATUS : COMMLOST MBATTCHG : 10 Percent MINTIMEL : 3 Minutes MAXTIME : 0 Seconds NUMXFERS : 0 TONBATT : 0 seconds CUMONBATT: 0 seconds XOFFBATT : N/A STATFLAG : 0x07000108 Status Flag END APC : Tue Jan 25 14:36:26 CET 2011
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