retitle 623487 improve hints about restarting, or restart automatically (was: RT query builder no longer runs after security update 3.8.8-7+squeeze1) severity 623487 wishlist thanks
On Wed, Apr 20, 2011 at 07:44:56PM +0000, Laurence Withers wrote: > On Wed, Apr 20, 2011 at 06:57:13PM +0100, Dominic Hargreaves wrote: > > Please can you confirm whether you have restarted your Apache server > > as suggested by the postinst message with /etc/init.d/apache2 restart, > > and if not, whether the problem persists once you've done that? > I did indeed continue to see the problem after a restart; however, I have > since tried another restart and the problem has cleared. Sorry for the noise. > > Bye for now, Not at all. You're not the first person who has asked me about similar problems; it's a long-standing complication with RT package updates which really only gets noticed when there is an update in stable (I assume the people running testing/unstable are either few and far between, or are used to needing to restart the web server). The problem is that there is more than one way to run RT (mod_perl, FastCGI invoked in any number of different ways) so there's no single way to make sure that changes will take effect. But since the common case is apache2 running on the same machine, we should probably offfer to restart apache for the user with debconf prompting; so I'll leave this bug open as a reminder about that. Cheers, Dominic. -- Dominic Hargreaves | http://www.larted.org.uk/~dom/ PGP key 5178E2A5 from the.earth.li (keyserver,web,email) -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected]
