Hi Christian

Tried to upgrade OTRS from 2.4.9 to 3.0.8 (unstable) without dependencies to 
unstable.
After updating OTRS said JSON.pm missing in @INC. But JSON.pm was there, only 
json.pl was missing in /cgi-bin/ I couldn't solve the problem. Thus I 
downgraded. That worked fine.

I suspect that /usr/share/otrs/Kernel/System/JSON.pm is not the JSON.pm from the error message. Is the package "libjson-perl" installed? if not -> install it. :)

If this package fixes your problem, i'll add it to the dependencies.

- Thomas

PS: otrs 3.0.x needs the libcss-minifier-perl & libjavascript-minifier-perl package too - both not available in squeeze. Take it from http://packages.debian.org/sid/libcss-minifier-perl and http://packages.debian.org/sid/libjavascript-minifier-perl<http://packages.debian.org/sid/libjavascript-minifier-perl>

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