On 13.10.2011 14:12, Indarien wrote: > Package: otrs2 > Version: 2.4.9+dfsg1-3+squeeze1 > Severity: important > Tags: d-i > > Installing otrs2, have problem, returned error code, releation valid already > exists > and if i skip questions during installation > i recive permission denied to creat role, > but i have it....user was created 1 min ago =) > So, i did alter role, but didn help, > else installing libapache2-mod-perl2 didnt help too. > Thx
This sounds more like a dbconfig-error. Could you please purge the package and reinstall it again, giving us every console output and settings? > > -- System Information: > Debian Release: 6.0.3 > APT prefers stable-updates > APT policy: (500, 'stable-updates'), (500, 'stable') > Architecture: i386 (i686) > > Kernel: Linux 2.6.32-5-686 (SMP w/1 CPU core) > Locale: LANG=ru_RU.UTF-8, LC_CTYPE=ru_RU.UTF-8 (charmap=UTF-8) > Shell: /bin/sh linked to /bin/dash > > Versions of packages otrs2 depends on: > ii adduser 3.112+nmu2 add and remove users and groups > ii apache2-mpm-itk [httpd 2.2.16-6+squeeze4 multiuser MPM for Apache 2.2 > ii dbconfig-common 1.8.46+squeeze.0 common framework for packaging > dat > ii debconf [debconf-2.0] 1.5.36.1 Debian configuration management > sy > ii libapache2-reload-perl 0.10-2 Reload Perl modules when changed > o > ii libauthen-sasl-perl 2.1500-1 Authen::SASL - SASL > Authentication > ii libcrypt-passwdmd5-per 1.3-9 interoperable MD5-based crypt() > fo > ii libdate-pcalc-perl 6.1-1 Perl module for Gregorian > calendar > ii libdbd-mysql-perl 4.016-1 Perl5 database interface to the > My > ii libdbi-perl 1.612-1 Perl Database Interface (DBI) > ii libemail-valid-perl 0.184-1 Perl module for checking the > valid > ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5 > ii libgd-text-perl 0.86-5 Text utilities for use with GD > ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars > a > ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic > w > ii libjs-yui 2.8.2r1~squeeze-1 Yahoo User Interface Library > ii libmail-pop3client-per 2.17-1 POP3 client module for perl > ii libmailtools-perl 2.06-1 Manipulate email in perl programs > ii libmime-tools-perl 5.428-1 Perl5 modules for MIME-compliant > m > ii libnet-imap-simple-per 1.1900-1 Perl module to manage an IMAP > acco > ii libnet-imap-simple-ssl 1.3-3 Subclass of Net::IMAP::Simple > with > ii libnet-smtp-ssl-perl 1.01-2 SSL support for Net::SMTP > ii libpdf-api2-perl 0.73-1 module for creating or modifying > P > ii libsoap-lite-perl 0.712-2 Perl implementation of a SOAP > clie > ii libtext-csv-perl 1.18-1 comma-separated values > manipulator > ii libtext-diff-perl 1.37-1 Perl module to find differences > in > ii libxml-feedpp-perl 0.41-1 module to parse/write/merge/edit > R > ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files > ii perl 5.10.1-17squeeze2 Larry Wall's Practical > Extraction > ii ucf 3.0025+nmu1 Update Configuration File: > preserv > > Versions of packages otrs2 recommends: > ii aspell 0.60.6-4 GNU Aspell spell-checker > ii ispell 3.1.20.0-7 International Ispell (an > interacti > ii mysql-server 5.1.49-3 MySQL database server > (metapackage > ii mysql-server-5.1 [mysql-serve 5.1.49-3 MySQL database server binaries > and > ii procmail 3.22-19 Versatile e-mail processor > > Versions of packages otrs2 suggests: > pn libnet-ldap-perl <none> (no description available) > pn otrs2-doc-en | otrs2-doc-de <none> (no description available) > > -- debconf information: > otrs2/install-error: abort > otrs2/remove-error: abort > otrs2/pgsql/method: unix socket > otrs2/pgsql/authmethod-admin: ident > otrs2/db/app-user: otrs > otrs2/resetdbuser: true > otrs2/pgsql/changeconf: false > otrs2/pgsql/authmethod-user: ident > otrs2/internal/skip-preseed: true > otrs2/remote/port: > otrs2/upgrade-backup: true > otrs2/pgsql/admin-user: postgres > otrs2/db/dbname: otrs2 > otrs2/dbconfig-reinstall: false > otrs2/db/basepath: > * otrs2/dbconfig-install: false > otrs2/pgsql/manualconf: > otrs2/mysql/method: unix socket > otrs2/dbconfig-remove: > otrs2/upgrade-error: abort > otrs2/remote/newhost: > otrs2/internal/reconfiguring: false > otrs2/purge: false > otrs2/database-type: pgsql > otrs2/pgsql/no-empty-passwords: > otrs2/dbconfig-upgrade: true > otrs2/passwords-do-not-match: > otrs2/remote/host: > otrs2/missing-db-package-error: abort > otrs2/mysql/admin-user: root > > -- /* Mit freundlichem Gruß / With kind regards, Patrick Matthäi GNU/Linux Debian Developer E-Mail: [email protected] [email protected] */
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