tags 596231 + confirmed upstream found 596231 1:2.4.8-1 severity 596231 normal thanks
Hi Sascha, Sascha Silbe <[email protected]> writes: > When I started up GnuCash on a host that now runs Squeeze and > previously ran Lenny (including GnuCash) with a data file that was > last edited on another host running Squeeze, Gnucash shows the > following two dialogs (transcribed manually because selecting the text > doesn't work): > > "An error occured while loading or saving configuration information for > gnucash. Some of your configuration settings may not work properly." > [Details] > [OK] > > "Cannot find default values > > The configuration data used to specify default values for GnuCash cannot be > found in the default system locations. Without this data GnuCash will still > operate properly but it may require some extra time to setup. Do you wish to > setup the configuration data?" > [Help] [Quit] [Skip] [Setup] > > > The most important issue is that the [Details] button cannot be > activated, most likely because the second dialog is modal and prevents > interaction with the first. > > The Help button is broken as well (even though gnucash-docs is > installed), but that's a different bug. > > Especially (but not only) because the error message details are > inaccessible, the user is faced with three options of unknown impact: > > [Quit] Will this change anything on my system (data file, configuration) or > exit right away? > [Skip] What impact does ignoring the dialog (i.e. skipping it) have? Will it > change configuration? How does GnuCash behave afterwards? What does "require > some extra time to setup" mean? Just longer startup time or do I need to > change some configuration manually? > [Setup] What exactly does it do? Where does the (new?) "configuration data" > get stored and where does it come from if not from the system? Will it > override my customised configuration? Will it still "require some extra time > to setup" (and again: what does that mean)? I am able to replicate your problem if I do the following: 1) kill the gconfd-2 daemon 2) break my gconfd-2 installation by removing `/usr/lib/libgconf2-4/gconfd-2' 3) run gnucash Then I get the two same dialogs than you, with the two problems that you describe: 1) the dialog with "An error ocurred…" is unresponsive 2) the "Help" button of the other dialog is broken, even if "gnucash-docs" is installed. Can you possibly give some details about the configuration of the machine on which you had this problem? It is unlikely that you got this because gconfd-2 was uninstalled, since it is a dependency of gnucash. Also, I am lowering the severity of this bug since the problems that you describe do not prevent GnuCash from functionning (though they are frustrating for a user who would like to understand what's going on). Best, -- Sébastien Villemot Researcher in Economics at CEPREMAP & Debian Maintainer http://www.dynare.org/sebastien Phone: +33-1-40-77-49-90 - GPG Key: 4096R/381A7594
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