On Fri, Jul 09, 2010 at 09:49:30AM +0200, Michael wrote: > Colin, > > > debconf-show grub-pc > > Look not everyone is a geek. At least you could have told Martin how > he could have done this (via the proper boot-cd and chroot).
Martin already referred to the live CD instructions in his original report. > But then, why not just telling him how to fix it in the first place ? Because I don't know the proper fix until I diagnose what's happening on his system! Would you also ask that a doctor prescribe medication before finding out what's wrong? > > This happens when you grub-install to a location other than that from which > > your computer > > actually boots. > > I had the same incident after a regular weekly update, yesterday. I > did not change any setting or anything. It just didn't work anymore. > This is sid of course... Could you also please file a separate bug report? I'm happy to investigate people's problems, but I can't keep track of lots of different people's problems when they're all bundled together into a single bug report. And yes, I know that the symptoms are the same, but all this symptom means is "the GRUB core image and its modules have got out of sync" - there are several different possible causes for it. > I just wanted to give you a hint how many complex things could be > involved to fix such an issue. > I know a package maintainer is not supposed to give support on a bug > tracker. I'm entirely happy to give support in bug reports when it seems likely that it can result in improvements to the software. > But this is a special case, it's a 'super-critical' bug. I would even > introduce this category for this kind of bugs. Ah yes, escalation always helps ... do you believe that I'm dealing with these problems more slowly because they aren't filed at a high enough priority? They all land in my inbox just the same way, and I'm dealing with them all as fast as I can. > And people easily feel left in the dark by the debian project if the > debian package system breaks their computer. Wouldn't it be > appropriate to offer immediate help, instead of asking for extra data > and send people to file another bug report ? No, it wouldn't, because I *cannot provide help until I know what's wrong*. Please don't second-guess me on this - it consumes extra time that I could be using to help people. > At least, you could tell them a proper mailing list. Bug reports are fine. I just don't want to have to deal with multiple different problems in a single bug report. It is not helpful to anyone that way - it confuses users who happen upon the bug later just as much as it confuses me. > * grub-pc/install_devices: /dev/disk/by-id/ata-ST3320620AS_5QF1HAVQ The likely cause is that you selected a disk here which isn't the one that your BIOS is actually booting from. Since you have three disks, this is quite plausible. 'dpkg-reconfigure grub-pc' and select all three disks. (This can't be done by default because then a different set of people would have problems - that's why the current dialog structure doesn't let you proceed until you take an active decision.) Regards, -- Colin Watson [[email protected]] -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected]

