Your message dated Wed, 04 Sep 2013 07:18:14 +0000 with message-id <e1vh7ly-0002lu...@franck.debian.org> and subject line Bug#721771: fixed in otrs2 3.2.10-2 has caused the Debian Bug report #721771, regarding otrs2: fails to install: You must invoke apache2-maintscript-helper with an unmodified environment when sourcing it to be marked as done.
This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact ow...@bugs.debian.org immediately.) -- 721771: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=721771 Debian Bug Tracking System Contact ow...@bugs.debian.org with problems
--- Begin Message ---Package: otrs2 Version: 3.2.10-1 Severity: serious User: debian...@lists.debian.org Usertags: piuparts Hi, during a test with piuparts I noticed your package failed to install. As per definition of the release team this makes the package too buggy for a release, thus the severity. >From the attached log (scroll to the bottom...): Selecting previously unselected package otrs2. (Reading database ... 15270 files and directories currently installed.) Unpacking otrs2 (from .../otrs2_3.2.10-1_all.deb) ... Warning: The home dir /usr/share/otrs you specified can't be accessed: No such file or directory Adding system user `otrs' (UID 151) ... Adding new user `otrs' (UID 151) with group `www-data' ... Not creating home directory `/usr/share/otrs'. Setting up otrs2 (3.2.10-1) ... dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf Creating config file /etc/dbconfig-common/otrs2.conf with new version Creating config file /etc/otrs/database.pm with new version granting access to database otrs2 for otrs@localhost: success. verifying access for otrs@localhost: success. creating database otrs2: success. verifying database otrs2 exists: success. populating database via sql... done. dbconfig-common: flushing administrative password Creating config file /etc/otrs/Kernel/Config.pm with new version Creating config file /etc/otrs/Kernel/Config/GenericAgent.pm with new version Creating config file /etc/otrs/maintenance.html with new version Creating config file /etc/otrs/cron with new version Creating config file /etc/otrs/fetchmailrc with new version You must invoke apache2-maintscript-helper with an unmodified environment when sourcing it dpkg: error processing otrs2 (--configure): subprocess installed post-installation script returned error exit status 1 Errors were encountered while processing: otrs2 cheers, Andreas
otrs2_3.2.10-1.log.gz
Description: GNU Zip compressed data
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--- Begin Message ---Source: otrs2 Source-Version: 3.2.10-2 We believe that the bug you reported is fixed in the latest version of otrs2, which is due to be installed in the Debian FTP archive. A summary of the changes between this version and the previous one is attached. Thank you for reporting the bug, which will now be closed. If you have further comments please address them to 721...@bugs.debian.org, and the maintainer will reopen the bug report if appropriate. Debian distribution maintenance software pp. Patrick Matthäi <pmatth...@debian.org> (supplier of updated otrs2 package) (This message was generated automatically at their request; if you believe that there is a problem with it please contact the archive administrators by mailing ftpmas...@ftp-master.debian.org) -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 Format: 1.8 Date: Wed, 04 Sep 2013 08:56:55 +0200 Source: otrs2 Binary: otrs2 otrs Architecture: source all Version: 3.2.10-2 Distribution: unstable Urgency: low Maintainer: Patrick Matthäi <pmatth...@debian.org> Changed-By: Patrick Matthäi <pmatth...@debian.org> Description: otrs - Open Ticket Request System (OTRS 3) otrs2 - Open Ticket Request System Closes: 721771 Changes: otrs2 (3.2.10-2) unstable; urgency=low . * Pass $@ to the setup_apache function, because apache2-maintscript-helper does not work anymore if called from a function without it. Closes: #721771 * Temporary only watch the 3.2 branch. Checksums-Sha1: 231b977ff02446eb66c2bb934be43b5d85755dc4 1765 otrs2_3.2.10-2.dsc ff353e195f6786f52e90770f83b7d229e6c56534 39085 otrs2_3.2.10-2.debian.tar.gz d4a3cc0118d6a5583851adbfa2c96b28b05a1ee3 4447296 otrs2_3.2.10-2_all.deb 5774ea764d6e7cbaca7a147f3c5ee919f1b72522 163646 otrs_3.2.10-2_all.deb Checksums-Sha256: e71f9f8fdeddcfe385215da971265497b7e92dca9b2f7c5a3d17d50a7d0ab598 1765 otrs2_3.2.10-2.dsc 78bef159f0a28737e2f6b7e25431c9fd8cdf39640b8492bd1b1d79464e8eb54c 39085 otrs2_3.2.10-2.debian.tar.gz 67ae12a777e6ff3da042dedaafb1df5bf7d72b2e83533b03a989bcdeb0e646ae 4447296 otrs2_3.2.10-2_all.deb 7050912eff0c82d9c62ff0b11d17f7142ffa269cac768ce17defcb14fb935d21 163646 otrs_3.2.10-2_all.deb Files: 8852eadfb20851c0c55cd8e2e69ca5d5 1765 web optional otrs2_3.2.10-2.dsc 416216f4dc67f9ff1178d4af7bf8cd95 39085 web optional otrs2_3.2.10-2.debian.tar.gz e38e412d4dbf243e6f2b118942110f0b 4447296 web optional otrs2_3.2.10-2_all.deb 072341e9f6a3e2f9c8a868f7c379603e 163646 web optional otrs_3.2.10-2_all.deb -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.12 (GNU/Linux) iQIcBAEBCAAGBQJSJtpFAAoJEBLZsEqQy9jk+SUQAIa9tuHLeyQpCKJv9YZrfzrg Zk9CkXOfQY40z9ZOz5VjzggNHTHloMQciu4crDggsmfoP6GPGqMnKgisKF9Pj30k mKcoB5m24H7M8bHXP3QQklA0J9ogbwsIUrk6TCdL/enCJjuGMZ5JEphac+PeXw++ XUn8eW/KcSBEM/N6AHyUf5htvnfvfjQostcA3r/90o5NbEcybswJNvA8cO3uV4E0 1a3MrAahCvk2bRD9obvmuto8NwhBhp0ALsPDyiBOqNz3sTh07z5U4269vXKCUt9b TQqSozHpkOW+0HndFtMXgn9Yl9uKoTtqOdWEiTjDxQe6lbdzzi5nfhLUImSwtmP0 Ll+yFyJJYNlOvqv4rJPwhcoYGS6lkllUw0Hx57sYAZA+vR3fwuW/wlvocbH1DRPg X/CAF/PRxLYuv/bPkgvlTWPWk2pc5yzWFVZxhGIw5E5BDrnEIYiwFn8gJcDcOCVg JW+nWbwpJYTxlF2ZGcuqnbwQ44BXl3bBB9jNKRQrnLYlilc8gge5XRbdbVbvUyM5 LBrE5OmtE/0DTbMZPdA/Vxs21UxIKpbqppW0gLv02kHZQbDzIawQhEt77eL1UUPH 7B1SJAJO5H+BlbxDu38F16u+uEinDdUUul+8Y+7DPbhOoc7mKrmCK4GMcUGzlM29 eRs27GKn0sQ/u87Q5xUI =GEyr -----END PGP SIGNATURE-----
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