Your message dated Mon, 02 Dec 2013 13:34:03 +0000 with message-id <e1vntdt-0007vs...@franck.debian.org> and subject line Bug#730193: fixed in otrs2 3.3.2-1 has caused the Debian Bug report #730193, regarding otrs2: does not upgrade from previous stable to be marked as done.
This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact ow...@bugs.debian.org immediately.) -- 730193: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=730193 Debian Bug Tracking System Contact ow...@bugs.debian.org with problems
--- Begin Message ---Source: otrs2 Version: 3.3.1-1 Severity: serious Justification: does not upgrade When upgrading otrs2 from 3.1.7+dfsg1-8+deb7u3 to 3.3.1-1 it fails: root@otrs-unstable:~# su otrs -s /bin/sh -c 'cd /usr/share/otrs && /usr/bin/perl ./scripts/DBUpdate-to-3.2.p l' Can't open perl script "./scripts/DBUpdate-to-3.2.pl": No such file or directory root@otrs-unstable:~# ls -l /usr/share/otrs/scripts/ total 188 -rw-r--r-- 1 root root 4270 Nov 20 11:01 apache2-httpd.include.conf -rw-r--r-- 1 root root 2400 Nov 7 15:09 apache2-httpd-plack-proxy.conf -rwxr-xr-x 1 root root 7474 Nov 20 11:01 apache2-perl-startup.pl drwxr-xr-x 2 root root 4096 Nov 22 14:50 auto_build -rwxr-xr-x 1 root root 11472 Nov 7 15:09 auto_build.sh -rwxr-xr-x 1 root root 8861 Nov 20 11:01 backup.pl drwxr-xr-x 3 root root 4096 Nov 22 14:50 database -rw-r--r-- 1 root root 8369 Oct 31 14:29 DBUpdate-to-3.3.mssql.sql -rw-r--r-- 1 root root 14431 Oct 31 14:29 DBUpdate-to-3.3.mysql.sql -rw-r--r-- 1 root root 6821 Oct 31 14:29 DBUpdate-to-3.3.oracle.sql -rwxr-xr-x 1 root root 29165 Nov 20 11:01 DBUpdate-to-3.3.pl -rw-r--r-- 1 root root 7212 Oct 31 14:29 DBUpdate-to-3.3.postgresql_before_8_2.sql -rw-r--r-- 1 root root 7279 Oct 31 14:29 DBUpdate-to-3.3.postgresql.sql -rwxr-xr-x 1 root root 6750 Jul 4 11:18 otrs-scheduler-linux -rwxr-xr-x 1 root root 7854 Nov 20 11:01 restore.pl -rw-r--r-- 1 root root 5183 Jul 4 11:18 rhel6-otrs.spec -rwxr-xr-x 1 root root 3998 Jul 4 11:18 syncuser_csv2otrs.pl drwxr-xr-x 28 root root 12288 Nov 22 14:50 test drwxr-xr-x 2 root root 4096 Nov 22 14:50 tools -rwxr-xr-x 1 root root 7562 Jul 4 11:18 webform.pl When installing 3.2.11-1~bpo70+1 first, then only doing the upgrade, things work. This is obviously release-critical. -- System Information: Debian Release: jessie/sid APT prefers unstable APT policy: (500, 'unstable'), (500, 'stable'), (100, 'experimental') Architecture: i386 (i686) Kernel: Linux 3.11-1-amd64 (SMP w/4 CPU cores) Locale: LANG=C, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/lksh
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--- Begin Message ---Source: otrs2 Source-Version: 3.3.2-1 We believe that the bug you reported is fixed in the latest version of otrs2, which is due to be installed in the Debian FTP archive. A summary of the changes between this version and the previous one is attached. Thank you for reporting the bug, which will now be closed. If you have further comments please address them to 730...@bugs.debian.org, and the maintainer will reopen the bug report if appropriate. Debian distribution maintenance software pp. Patrick Matthäi <pmatth...@debian.org> (supplier of updated otrs2 package) (This message was generated automatically at their request; if you believe that there is a problem with it please contact the archive administrators by mailing ftpmas...@ftp-master.debian.org) -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 Format: 1.8 Date: Mon, 02 Dec 2013 14:14:29 +0100 Source: otrs2 Binary: otrs2 otrs Architecture: source all Version: 3.3.2-1 Distribution: unstable Urgency: low Maintainer: Patrick Matthäi <pmatth...@debian.org> Changed-By: Patrick Matthäi <pmatth...@debian.org> Description: otrs - Open Ticket Request System (OTRS 3) otrs2 - Open Ticket Request System Closes: 730193 Changes: otrs2 (3.3.2-1) unstable; urgency=low . * New upstream release. - Adjust lintian overrides. * Import and install missing DBUpdate-to-3.2.pl script. Closes: #730193 * Replace old init script with the new otrs scheduler init. - Add patch 16-init-script to fix the otrs path. - Remove check for the old maintenance file from 08-usable-apache-config. - Drop patch 02-postmaster. - Add dependency on libproc-daemon-perl. * Remove unused lintian override. Checksums-Sha1: 88ae1f960eadd341218a806f692b89666786c94c 1758 otrs2_3.3.2-1.dsc eae68008d4aa10273ae4166a0cf012b594ec40f1 19811838 otrs2_3.3.2.orig.tar.bz2 d445ffcb09bb0f94d31074ba0eca270c1abf9757 44501 otrs2_3.3.2-1.debian.tar.gz d0610f1eac5d5ba80ef3203b9d5c8732c5422b5b 5234440 otrs2_3.3.2-1_all.deb 2659590c026f15e6d6e0f6131e07085d722d2fb5 174846 otrs_3.3.2-1_all.deb Checksums-Sha256: f77f2ef998c584515266c10c667399a4ca6e9a0d97b9a36483d305d847b75628 1758 otrs2_3.3.2-1.dsc 206c6a83718f802b55c2b180a73d3ebd9381d0b2a04df80d66357fc7510403b5 19811838 otrs2_3.3.2.orig.tar.bz2 9c485e379549908a80e1c8ef6dc0b53fcb693c9dc82e8bad2da39f93ac7d0b02 44501 otrs2_3.3.2-1.debian.tar.gz 252ebe39d778a8e6b037b8381c14b922712d9bcd21e05bd4bb38454561cc657a 5234440 otrs2_3.3.2-1_all.deb f5cf184f1961f50cb2ab4e14dae709db14dd6c82cb721b41de2889fb673b35c1 174846 otrs_3.3.2-1_all.deb Files: eea4ed06962f91fa69b9fcd2c41008db 1758 web optional otrs2_3.3.2-1.dsc 44c9645daffae9437db4e78250ad887c 19811838 web optional otrs2_3.3.2.orig.tar.bz2 a4a3e787164f6df03587684d150c7c16 44501 web optional otrs2_3.3.2-1.debian.tar.gz 30bc8871b843840649355a80df4168a3 5234440 web optional otrs2_3.3.2-1_all.deb b722e14f692e54bdb518fbbfc957ca27 174846 web optional otrs_3.3.2-1_all.deb -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.12 (GNU/Linux) iQIcBAEBCAAGBQJSnIl5AAoJEBLZsEqQy9jk8VIP/3mKAPFGhugWD8bY+dzvmsZR jASfda+c6oF3foMVaIj4STkWbH6EFTXvxVV79qftyPYTiqpY5t0hIrlpIjrnaTj5 KDYiZOswolQhYy7dqOyKRsZws80QSczFSyrMc3ANBUpD/1Ix47lNcXqQpDx9j3W2 G2jGTvFKDncV/zHqRqz3b9wN7p6GkSAV5jBv9Np2FLLpl0SI3R+IEm6Ty8w2mpL1 +jk5CSnT0L7/xYzY9w28BQOFB5WeZkvzztEHJwiSDjuUXG4hkvgOgSmN2DkE1yJS ze1QQ7a2GUBqqZiPTco4olzYJu5EN33VVgbsK52sLqQOWygXAVL1F609FRdgt/Uj LYXH8by83hlqeGQsOOU3qnUsr6UlJH2+0X9fV5mrrXr13E5OKmskiCFh93a2kpgd +qESGAYFtPDj7W19iDp7e2gtcVRYWQkudBHuCc335lqAbNzPVXestI/H+KvZMV+x cz9QbN+jZwlP1VYH6NlGks+K2MmNn+1nPAr38JRUFlLKTzDuHyoXCtmGMKls3WFV eERjIzMdGLrXPPOujQ3Rua54MMY4QSSvfc/WMbWu3tCc1/gomjAUDFsJuPf795sn 6uXLVnbW5JsBpeZmkU9Dy7oX7DJC+6SWgyc3q/Rzzrb7hvUG9OL7Zln/BkgzlM6y YDLZMuzjEuBQlyTY4SFY =dpdP -----END PGP SIGNATURE-----
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