Package: firefox-esr
Version: 68.2.0esr-1
Severity: grave
Justification: renders package unusable
Dear Maintainer,
I don't know where to report, but I want to share an experience and
possible workaround.
I hav filed a mozilla bugzilla entry:
https://bugzilla.mozilla.org/show_bug.cgi?id=1596338
Bug 1596338
firefox-esr 68.2.0.ESR startup error under Debian GNU/Linux
My debian kernel version is:
$ uname -a
Linux ip030 5.2.0-3-amd64 #1 SMP Debian 5.2.17-1 (2019-09-26) x86_64
GNU/Linux
I am using a testing package of Debian. So, that may be one of the
reasons of ill-behavior.
SYMPTOM of the problem:
(1) I upgraded my Debian GNU/Linux packages, and firefox seemed to
updated itself some days ago or yesterday, I am not sure when.
When I tried to run Firefox for the first time after these events by
invoking it from the application menu maybe for the first time in a
few days, Firefox was not usable because any tab including the startup
tab(s) that I wanted to create crashed, and firefox displayed the
error message and offered to close the tab or restore the tab.
Since the tab(s) crashed immediately after startup, if I closed the
tab, Firefox terminated.
If I tried to restore the tabs, this again resulted in the same tab
crashing dialog screen page. There was no way out.
(2) Another bug I noticed is incorrect link in the help dialog.
I get Page not found error when I clicked on the "What's New" link:
HELP -> About Firefox -> What's New link
I get Page not Found error.
The page shown with BIG "Whoops1" message has URL:
https://www.mozilla.org/en-US/und/firefox/68.2.0/releasenotes/?utm_campaign=whatsnew&utm_medium=firefox-browser&utm_source=firefox-browser
If I delete the "/und" part manually and hit return in the URL bar,
I think the correct page s being accessed.
(I am not sure if the incorrect URL is Debian-specific or originated
in the mozilla binary.)
In then accessed page I see clearly the following message. So it *IS*
the release note.
--- begin quote
Firefox ESR
Release Notes
Release Notes tell you what’s new in Firefox. As always, we welcome
your feedback. You can also file a bug in Bugzilla or see the system
requirements of this release.
Desktop
Android
iOS
Pre-releases
68.2.0
Firefox ESR
October 22, 2019
Version 68.2.0, first offered to ESR channel users on October 22, 2019
--- end quote
----
ERROR messages:
While the error in (1) was observed, I saw something like the
following (quoted/pasted at the end of this memo.)
in the startup console where I typed /usr/bin/firefox-esr
Possible Workaround ??? :
I found a solution by accident. I have no idea if this works for everybody.
I tried to restart Firefox after disabling plugin, i.e., safe-mode
from the menu.
This operation failed again and no window was created.
Usually Firefox restart after disabling plugins. But I saw no such
window and there does not seem to be any live firefox process anymore.
ps axg | grep firefox
does not show firefox process.
So, after this, I ran firefox-esr again by typing the command line
this time. To my relief, this time no tab crashed error screen
appeared, and I can access google search, for example eventually.
Something, maybe some profile or whatever, was changed for the better
(?) is my best guess.
Just thought to share my experience.
---
Note; Some error messages that appeared on the command tty window where I
typed
firefox-esr to start Firefox.
Error messages uring the error (1) above:
$ firefox-esr
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
IPDL protocol error: Handler returned error code!
###!!! [Parent][DispatchAsyncMessage] Error:
PLayerTransaction::Msg_ReleaseLayer Processing error: message was
deserialized, but the handler returned false (indicating failure)
[Parent 6980, Gecko_IOThread] WARNING: pipe error (104): Connection
reset by peer: file
/build/firefox-esr-7jzoEE/firefox-esr-68.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc,
line 358
[Parent 6980, Gecko_IOThread] WARNING: pipe error (103): Connection
reset by peer: file
/build/firefox-esr-7jzoEE/firefox-esr-68.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc,
line 358
[Child 7483, Chrome_ChildThread] WARNING: pipe error (3): Connection
reset by peer: file
/build/firefox-esr-7jzoEE/firefox-esr-68.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc,
line 358
###!!! [Child][MessageChannel] Error:
(msgtype=0x530005,name=PHttpChannel::Msg_Cancel) Closed channel: cannot
send/recv
[Parent 6980, Gecko_IOThread] WARNING: pipe error (114): Connection
reset by peer: file
/build/firefox-esr-7jzoEE/firefox-esr-68.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc,
line 358
###!!! [Parent][MessageChannel] Error:
(msgtype=0x1E008F,name=PBrowser::Msg_Destroy) Closed channel: cannot
send/recv
###!!! [Child][MessageChannel] Error:
(msgtype=0x35011D,name=PContent::Msg_DetachBrowsingContext) Closed
channel: cannot send/recv
[Parent 6980, Gecko_IOThread] WARNING: pipe error (65): Connection reset
by peer: file
/build/firefox-esr-7jzoEE/firefox-esr-68.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc,
line 358
[Parent 6980, Gecko_IOThread] WARNING: pipe error (187): Connection
reset by peer: file
/build/firefox-esr-7jzoEE/firefox-esr-68.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc,
line 358
ishikawa@ip030:/NREF-COMM-CENTRAL/mozilla$ firefox-esr
[Parent 7708, Gecko_IOThread] WARNING: pipe error (109): Connection
reset by peer: file
/build/firefox-esr-7jzoEE/firefox-esr-68.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc,
line 358
[Parent 7708, Gecko_IOThread] WARNING: pipe error (51): Connection reset
by peer: file
/build/firefox-esr-7jzoEE/firefox-esr-68.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc,
line 358
###!!! [Parent][MessageChannel] Error:
(msgtype=0x1E008F,name=PBrowser::Msg_Destroy) Closed channel: cannot
send/recv
###!!! [Child][MessageChannel] Error:
(msgtype=0x35011D,name=PContent::Msg_DetachBrowsingContext) Closed
channel: cannot send/recv
ishikawa@ip030:/NREF-COMM-CENTRAL/mozilla$
[end of main part of my writeup]
-- Package-specific info:
-- Extensions information
Name: Amazon.com
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled
Name: Bing
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled
Name: Dark theme
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: user-disabled
Name: Default theme
Location: /usr/lib/firefox-esr/omni.ja
Package: firefox-esr
Status: enabled
Name: DuckDuckGo
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled
Name: Firefox Monitor
Location: /usr/lib/firefox-esr/browser/features/fxmoni...@mozilla.org.xpi
Package: firefox-esr
Status: enabled
Name: Firefox Screenshots
Location: /usr/lib/firefox-esr/browser/features/screensh...@mozilla.org.xpi
Package: firefox-esr
Status: enabled
Name: Form Autofill
Location: /usr/lib/firefox-esr/browser/features/formautof...@mozilla.org.xpi
Package: firefox-esr
Status: enabled
Name: Google
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled
Name: Light theme
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: user-disabled
Name: Twitter
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled
Name: Web Compat
Location: /usr/lib/firefox-esr/browser/features/webcom...@mozilla.org.xpi
Package: firefox-esr
Status: enabled
Name: WebCompat Reporter
Location:
/usr/lib/firefox-esr/browser/features/webcompat-repor...@mozilla.org.xpi
Package: firefox-esr
Status: user-disabled
Name: Wikipedia (en)
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled
-- Plugins information
-- Addons package information
ii firefox-esr 68.2.0esr-1 amd64 Mozilla Firefox web browser
- Extended Support Release (ESR)
-- System Information:
Debian Release: bullseye/sid
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'testing'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 5.2.0-3-amd64 (SMP w/6 CPU cores)
Kernel taint flags: TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=ja_JP.UTF-8, LC_CTYPE=ja_JP.UTF-8 (charmap=UTF-8),
LANGUAGE=en_US:en (charmap=UTF-8)
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages firefox-esr depends on:
ii debianutils 4.9
ii fontconfig 2.13.1-2+b1
ii libasound2 1.1.9-1
ii libatk1.0-0 2.34.1-1
ii libc6 2.29-3
ii libcairo-gobject2 1.16.0-4
ii libcairo2 1.16.0-4
ii libdbus-1-3 1.12.16-2
ii libdbus-glib-1-2 0.110-4
ii libevent-2.1-6 2.1.8-stable-4
ii libffi6 3.2.1-9
ii libfontconfig1 2.13.1-2+b1
ii libfreetype6 2.10.1-2
ii libgcc1 1:9.2.1-19
ii libgdk-pixbuf2.0-0 2.40.0+dfsg-1
ii libglib2.0-0 2.62.2-3
ii libgtk-3-0 3.24.12-1
ii libjsoncpp1 1.7.4-3+b1
ii libnspr4 2:4.23-1
ii libnss3 2:3.45-1
ii libpango-1.0-0 1.42.4-7
ii libsqlite3-0 3.30.1-1
ii libstartup-notification0 0.12-6
ii libstdc++6 9.2.1-19
ii libx11-6 2:1.6.8-1
ii libx11-xcb1 2:1.6.8-1
ii libxcb-shm0 1.13.1-2
ii libxcb1 1.13.1-2
ii libxcomposite1 1:0.4.4-2
ii libxdamage1 1:1.1.5-1
ii libxext6 2:1.3.3-1+b2
ii libxfixes3 1:5.0.3-1
ii libxrender1 1:0.9.10-1
ii libxt6 1:1.1.5-1+b3
ii procps 2:3.3.15-2+b1
ii zlib1g 1:1.2.11.dfsg-1+b1
Versions of packages firefox-esr recommends:
ii libavcodec58 7:4.2.1-2
Versions of packages firefox-esr suggests:
pn fonts-lmodern <none>
pn fonts-stix | otf-stix <none>
ii libcanberra0 0.30-7
ii libgssapi-krb5-2 1.17-6
ii libgtk2.0-0 2.24.32-4
ii pulseaudio 13.0-3
-- no debconf information
