Vance, Your order was shipped 12/18. Here are the details:
Item: 233 Print Date & Time: 12/18/2002 6:49 PM Ship Date: 12/18/2002 Account: 507624 Device ID: 071V00507624 Type: Stamp Postage Amount: $ 2.67 Address: Vance Petree 2903 Parkwood Ave Richmond, VA 23221-3532 Piece Count: 207 Postage Class: First Class Weight: 11 oz Delivery Confirm: N/A Balance: $ 0.38 Result Code: Normal Description: Reference ID: Group Code: 0 I would imagine the delay is due to holidays in the postal system, but I am not sure. If you do not receive your order within the next couple days, I will issue you a replacement order. If there is anything else I can do for you, please let me know! Best Regards, Karl TuxCDs.com ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Thursday, January 09, 2003 10:40 PM Subject: 'tuxcds.com' Vendor Woes > I placed an order with tuxcds.com back on 12/17 which I've not yet > received. Even allowing for slower holiday shipping throughput, I > think I should have gotten this order by now. My emails to > '[EMAIL PROTECTED]' and '[EMAIL PROTECTED]' haven't been answered, so > I've started doing a little research, and I've been chagrined to find > a number of other customers have had problems quite similar to mine > (unreceived orders, unanswered emails). Several of them have posted to > this mailing list --- and interestingly enough, someone at tuxcds.com > *does* answer those messages (at least, most of the time), and even > seeks to resolve the problems. > > So, this message is something of an experiment. Before pursuing other > options, I thought I'd post my problem here in the hopes that it can > be resolved amicably and satisfactorily with tuxcds.com (via this > indirect email connection). At this point I'm willing to believe that > tuxcds simply has a little *too* much web automation for their own > good, without a human eye providing some QA checking to be sure orders > are actually shipped or emails answered. (OTOH, my credit card was > charged with handsome and breathtaking rapidity.) > > To tuxcds.com: I'd really like to receive order #11083. Can you help? > > To the maintainers of the Debian Vendor List: You may want to consider > qualifying some of your vendor listings as 'Casino' options as opposed > to actual purchasing opportunities. > > I'll post followups as necessary so other list readers can make > informed decisions when ordering Debian CDs. > > -- > ====================================================================== > Vance W. Petree | W: 804-273-3276 | Dominion Resources Services, Inc. > Senior Systems | H: 804-358-7659 | P. O. Box 26666, IN-2N > Architect | E: [EMAIL PROTECTED] | Richmond, VA 23261 > > > -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
