Hi everyone, I think reportbug could be improved significantly without very much effort, and in doing so could facilitate tackling many small usability bugs on debian. Reportbug currently is not easy or stable enough to encourage novice users from reporting the small issues that can make debian difficult for un-technical users. To name some of the most important issues: *When you initially boot it, it hasn't got a GUI, and instructs you to install one - then again with a spell-checker. *It asks confusing questions about emails, without sufficient explanations. *When it is working, it often quits unexpectedly during the course of the process. It has improved on this point, but I initially gave up filing a bug against reportbug about a year ago as it quit every time I tried. I know this is not something only I have experienced. *The search could be greatly improved, making it much easier to use. *Re-configuring it after initial setup requires a command, can't be done through the gui. Luckily most of these would be fairly easy to implement, as are various other usability improvements. By being off-putting and inaccessible to non-technical potential bug reporters, the small issues that get in their way go unheard, but by putting a small concerted effort into improving this program, we can make a big step towards making 'Software that Just Works'
All the best, Z -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected] Archive: http://lists.debian.org/[email protected]
