tirsdag 27 juli 2004, 12:17, skrev Andreas Schuldei: > iso 9001 is a killer. been there, done that. its only use is to > find someone to blame, not solutions. it creates lots of work > without benefits. if we try to become iso-9001 compliant we wont > get anything done at all but be only absorbed in following rules. > not even microsoft does it.
That was the situation until 4 years ago. ISO 9001 was a waterfall oriented approach with documentation bureaucracy in mind, not the product and the proecess getting able to make a good product. Five years ago the ISO 9001 was compleatly reorganized to support incremental development of software. When I write "documented in an ISO 9001-way", i refer to the modernized version that is incorporated in the transformed ISO-model: http://en.wikipedia.org/wiki/Spiral_model http://en.wikipedia.org/wiki/ISO_9001 http://en.wikipedia.org/wiki/Agile_software_development Unfortunately gives it noe meaning to refer on what Microsoft does. Microsoft has their own development process called Microsoft Solutions Framework. This methodes don't even take users of the applications in consideration when they develop a product. The classic paper: Bridging the gap between the developers and users by Jonathan Grudin. First in developing Windows 2003 Microsoft had some user involment in the requerment spesification. This was done with large costumers - and what this implicates for all of the small users of the user of Windows 2003. Even more interessting. Microsoft did take some users in consideration after 28 years of doing buiseness selling software products. I want even comment on their quality process :-). http://www.pmforum.org/pmwt02/msfmodel.htm http://www.ics.uci.edu/~grudin/Papers/IEEE91/IEEE91.html Method vise the question now is how the software development processes can be improved by learning from free software development: http://www.sciencedaily.com/releases/2003/12/031204074828.htm Our task is to use this to both get the best from the free software development processes, and fix whats missing when doing participatory design. http://www.cpsr.org/conferences/pdc98/history.html http://www.cpsr.org/program/workplace/nygaard-75-notes.html Sincerely Knut
