On Fri, Jan 28, 2005 at 10:47:28AM +0100, Marc Leeman wrote: ...
> If you are so hung up on the 'free', I will not stop you to go to a > commercial vendor: I'm sure they will be very happy to shower you with > sales talk, sell you an expensive and node locked product and hang you > out to dry. > > If you send a support question to such a company, you might get lucky if > you get a reply within weeks (not days) which vaguely scratches your > problem. Marc, I feel disappointed that you seem to assume that commercial vendors would engage in the behaviour you describe above by default. Maybe someone, somewhere made mistakes (I have no personal proof of that), but there are other vendors and other sales people, and even the people and companies that you refer to might have made mistakes in the past in your opinion, they deserve a second chance. You must be aware that a number of "commercial" companies on this list try to behave differently than what you describe and sell serious technical support with no lock-in strategies, just billable by the hour of actual development work or billable on fixed fee development and support contracts. Peter (a proud sales/marketing guy) -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
