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THIS IS AN AUTORESPONSE ONLY - DO NOT RESPOND TO THIS MESSAGE.
** This may be the only response we send you. **
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** IMPORTANT: We DO NOT accept reports containing attachments. If you have
included an attachment please copy and paste any log or header information into
the body of your report and resend. If your report does NOT contain the
required information listed below, we will NOT be able to investigate the event
and the report will be closed. **
Thank you for writing to Adelphia's Internet Policy Enforcement Team. Every
effort is made to follow up on all reports in a timely manner. All complaints
are taken seriously and investigated fully.
If you have questions regarding Adelphia's abuse procedures or policies, please
visit our website or refer to the tracking number at the top of this message
when emailing us. This will help us locate and review your correspondence with
us.
To open an investigation on the incident you are reporting, Adelphia requires
the following information:
* The body and full extended headers of all E-mail or Usenet messages relevant
to your report. For help with locating the headers of a message, please visit
the Security FAQs at http://www.adelphia.com/esafety
* For unauthorized access attempts, a system log in text format that specifies
the timestamp, which time zone is used in the report, and the offender's IP
address. Also, please include your IP address at the time of the event, if
possible.
* For IRC abuse, please contact the moderator of the channel or the server
administrator.
If you have not included this information in your initial report, please resend
the report, making sure to include the necessary information. If the necessary
information is not included in the report you just submitted, Adelphia will not
be able to process your report.
**** NOTE: Adelphia does not investigate or forward reports of events that
originate outside the Adelphia network. If this event did not originate from
the Adelphia network and you wish to pursue the matter, you may wish to contact
the person responsible for the incident, or the Internet Service Provider
through which the incident occurred.
Some good places to start:
SPAM COMPLAINTS - http://spam.abuse.net or http://spamcop.net
USENET COMPLAINTS - http://www.cybernothing.org/faqs/net-abuse-faq.html
PROBE ATTEMPTS - http://www.securityfocus.com and http://samspade.org
Also, please be aware that commercially available software provides various
options to restrict access to the Internet to or from your computer and you may
want to consider use of one of those programs.
Thank you for your cooperation!
Policy Enforcement Team
Adelphia Communications
http://www.adelphia.com/esafety
E-mail: [EMAIL PROTECTED]
