Thank you for e-mailing [EMAIL PROTECTED] Due to the increase in spam and virus emails, we no longer directly forward your mail to the help desk. If your question is not answered below, please do one of the following to get a human response:
- visit http://www.distributed.net/sendmail.php?to=help and paste your message into the form displayed there. - or re-send your mail to "help dash me at distributed dot net" The questions answered below include: - statistics problems - getting a password for the stats - email retirement - bugreports - client FAQ questions - porting requests Read the rest of this autoreply carefully! If your question is related to a statistics problem, you may wish to read the statistics FAQ at http://faq.distributed.net/statsfaq.html This goes especially for questions about: - How long does it take until I get my password - How do I get my password - I'm switching email adresses, how to proceed. - and many more stats-related questions. To answer the most asked question: Your password is not mailed to you automatically. After you have flushed some work to our servers, wait at least 24 hours, go to: http://stats.distributed.net/projects.php?project_id=8 and search for your email address via the search boxes on top of the screen. This will result in your personal statistics page and on the bottom of that page is a link that will mail you your password. If you have a question about your keyrate, keep in mind that we are also running the OGR projects in addition to RC5, so check what contest your client is running before expecting an answer. If you want to retire an email address that is no longer valid, and you provided enough information (old email, new email, additional information from which we can conclude you're indeed the owner of both emails), we will contact you with the passwords soon. If you have a bug report for any part of the system, first check out bugzilla, at http://bugs.distributed.net/. First search for your bug and if it's not there, file one. [EMAIL PROTECTED] is not the proper place to report bugs. If your question relates to the operation of distributed.net clients, check out the client FAQs at http://faq.distributed.net/ If you have porting-related questions, such as: "Will there be support for platform xx" or "I managed to get your public source working", be sure to visit http://www.distributed.net/porting/ first, before expecting an answer from our technical support reps. For other general distributed.net questions you should also check out our FAQ index at http://faq.distributed.net/ Again: Any questions found in the FAQs will NOT be answered. If you are in need of more urgent technical support, you may wish to connect to irc.distributed.net and join the channel #distributed, where you should be able to find someone who can help with your problem. More information on distributed.net and IRCing in general is available at http://www.distributed.net/discussion/#irc Thanks for participating in distributed.net! -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
