Package: src:linux Version: 3.16.39-1 Severity: important Dear Maintainer, After upgrading to this new kernel, I immediately noticed hard drive errors in dmesg: [Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] Unhandled sense code [Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] [Wed Jan 18 21:14:20 2017] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE [Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] [Wed Jan 18 21:14:20 2017] Sense Key : Hardware Error [current] [descriptor] [Wed Jan 18 21:14:20 2017] Descriptor sense data with sense descriptors (in hex): [Wed Jan 18 21:14:20 2017] 72 04 00 00 00 00 00 0e 09 0c 00 00 00 81 00 00 [Wed Jan 18 21:14:20 2017] 00 00 00 00 40 50 [Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] [Wed Jan 18 21:14:20 2017] Add. Sense: No additional sense information [Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] CDB: [Wed Jan 18 21:14:20 2017] ATA command pass through(12)/Blank: a1 06 20 00 00 00 00 00 00 e5 00 00 [Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] Unhandled sense code [Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] [Wed Jan 18 21:14:20 2017] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE [Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] [Wed Jan 18 21:14:20 2017] Sense Key : Hardware Error [current] [descriptor] [Wed Jan 18 21:14:20 2017] Descriptor sense data with sense descriptors (in hex): [Wed Jan 18 21:14:20 2017] 72 04 00 00 00 00 00 0e 09 0c 00 00 00 00 00 00 [Wed Jan 18 21:14:20 2017] 00 4f 00 c2 40 50 [Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] [Wed Jan 18 21:14:20 2017] Add. Sense: No additional sense information [Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] CDB: [Wed Jan 18 21:14:20 2017] ATA command pass through(12)/Blank: a1 06 20 da 00 00 4f c2 00 b0 00 00 [Wed Jan 18 21:24:20 2017] sd 5:0:0:0: [sdc] Unhandled sense code [Wed Jan 18 21:24:20 2017] sd 5:0:0:0: [sdc] [Wed Jan 18 21:24:20 2017] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE [Wed Jan 18 21:24:20 2017] sd 5:0:0:0: [sdc] [Wed Jan 18 21:24:20 2017] Sense Key : Hardware Error [current] [descriptor] [Wed Jan 18 21:24:20 2017] Descriptor sense data with sense descriptors (in hex): [Wed Jan 18 21:24:20 2017] 72 04 00 00 00 00 00 0e 09 0c 00 00 00 ff 00 00 [Wed Jan 18 21:24:20 2017] 00 00 00 00 40 50 [Wed Jan 18 21:24:20 2017] sd 5:0:0:0: [sdc] [Wed Jan 18 21:24:20 2017] Add. Sense: No additional sense information [Wed Jan 18 21:24:20 2017] sd 5:0:0:0: [sdc] CDB: [Wed Jan 18 21:24:20 2017] ATA command pass through(12)/Blank: a1 06 20 00 00 00 00 00 00 e5 00 00
I thought my hard drive was dying so I immediately bought a new one and replaced it. When I restored my backup to the new drive, I noticed the same errors happening on the backup drive, which happens to be the same model as the drive I replaced. I thought there was no way that both of these drives failed at the exact same time, since the backup drive is only spun up once a week. The new drive is a different model and doesn't report any errors. I plugged the replaced drive into a different machine and booted knoppix which was running kernel 3.9.6 and didn't see any of the errors I saw before after reading a bunch of the drive and copying 14G. When troubleshooting I was able to find this Fedora bug report that seems relevant: https://bugzilla.redhat.com/show_bug.cgi?id=1351305 My errors would show up more or less constantly. From my troubleshooting, I've confirmed that: My computer and USB bus is functioning normally (the new USB drive doesn't generate errors) Neither hard drive is bad like I originally believed (no problem using the drive in another computer) The last thing I did before this problem started happening was to upgrade my system to the new minor version of Debian stable. The hard drives in question are this one: https://www.newegg.com/Product/Product.aspx?Item=N82E16822152425 "SAMSUNG D3 Station 5TB USB 3.0 3.5" Desktop External Hard Drive STSHX-D501TDB Black" Please let me know what I can do to help get this bug resolved. I fear that if I continue to use these drives I won't be able to catch real hardware failures and that performances may be impacted by this. Thanks! -- Package-specific info: ** Version: Linux version 3.16.0-4-amd64 ([email protected]) (gcc version 4.8.4 (Debian 4.8.4-1) ) #1 SMP Debian 3.16.39-1 (2016-12-30) ** Command line: BOOT_IMAGE=/boot/vmlinuz-3.16.0-4-amd64 root=UUID=82a98e66-8095-404e-aaf6-e1967e04cd90 ro quiet ** Not tainted ** Kernel log: [28423.237100] perf interrupt took too long (2528 > 2500), lowering kernel.perf_event_max_sample_rate to 50000 ** Model information sys_vendor: product_name: product_version: chassis_vendor: chassis_version: bios_vendor: Intel Corp. bios_version: WYLPT10H.86A.0033.2014.1201.0940 board_vendor: Intel Corporation board_name: D34010WYK board_version: H14771-303 ** Loaded modules: xt_multiport iptable_filter ip_tables x_tables cfg80211 rfkill nfsd auth_rpcgss oid_registry nfs_acl nfs lockd fscache sunrpc hid_logitech_dj snd_usb_audio snd_usbmidi_lib snd_rawmidi snd_seq_device joydev hid_generic usbhid usb_storage snd_hda_codec_hdmi nls_utf8 nls_cp437 vfat fat iTCO_wdt iTCO_vendor_support x86_pkg_temp_thermal intel_powerclamp intel_rapl coretemp kvm_intel kvm evdev crc32_pclmul snd_hda_codec_realtek aesni_intel snd_hda_codec_generic ir_lirc_codec aes_x86_64 lirc_dev lrw gf128mul ir_mce_kbd_decoder ir_sharp_decoder glue_helper ablk_helper cryptd ir_rc6_decoder i915 ir_sanyo_decoder pcspkr ir_sony_decoder efi_pstore ir_jvc_decoder ir_rc5_decoder drm_kms_helper efivars ir_nec_decoder snd_hda_intel drm snd_hda_controller i2c_algo_bit lpc_ich snd_hda_codec mei_me i2c_i801 mei snd_hwdep mfd_core snd_soc_rt5640 tpm_tis snd_soc_rl6231 tpm rc_rc6_mce battery snd_soc_core nuvoton_cir snd_compress rc_core snd_pcm snd_timer snd soundcore regmap_i2c snd_soc_sst_acpi video i2c_designware_platform i2c_designware_core processor button fuse autofs4 ext4 crc16 mbcache jbd2 sg sd_mod crc_t10dif crct10dif_generic ahci libahci ehci_pci xhci_hcd ehci_hcd crct10dif_pclmul crct10dif_common libata crc32c_intel scsi_mod e1000e ptp usbcore pps_core usb_common thermal fan thermal_sys i2c_hid hid sdhci_acpi sdhci i2c_core mmc_core ** PCI devices: 00:00.0 Host bridge [0600]: Intel Corporation Haswell-ULT DRAM Controller [8086:0a04] (rev 09) Subsystem: Intel Corporation Device [8086:2054] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx- Latency: 0 Capabilities: <access denied> 00:02.0 VGA compatible controller [0300]: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Device [8086:2054] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 63 Region 0: Memory at f7800000 (64-bit, non-prefetchable) [size=4M] Region 2: Memory at e0000000 (64-bit, prefetchable) [size=256M] Region 4: I/O ports at f000 [size=64] Expansion ROM at <unassigned> [disabled] Capabilities: <access denied> Kernel driver in use: i915 00:03.0 Audio device [0403]: Intel Corporation Haswell-ULT HD Audio Controller [8086:0a0c] (rev 09) Subsystem: Intel Corporation Device [8086:2054] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Interrupt: pin A routed to IRQ 64 Region 0: Memory at f7c34000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel 00:14.0 USB controller [0c03]: Intel Corporation 8 Series USB xHCI HC [8086:9c31] (rev 04) (prog-if 30 [XHCI]) Subsystem: Intel Corporation Device [8086:2054] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 59 Region 0: Memory at f7c20000 (64-bit, non-prefetchable) [size=64K] Capabilities: <access denied> Kernel driver in use: xhci_hcd 00:16.0 Communication controller [0780]: Intel Corporation 8 Series HECI #0 [8086:9c3a] (rev 04) Subsystem: Intel Corporation Device [8086:2054] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 61 Region 0: Memory at f7c3e000 (64-bit, non-prefetchable) [size=32] Capabilities: <access denied> Kernel driver in use: mei_me 00:19.0 Ethernet controller [0200]: Intel Corporation Ethernet Connection I218-V [8086:1559] (rev 04) Subsystem: Intel Corporation Device [8086:2054] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 58 Region 0: Memory at f7c00000 (32-bit, non-prefetchable) [size=128K] Region 1: Memory at f7c3c000 (32-bit, non-prefetchable) [size=4K] Region 2: I/O ports at f080 [size=32] Capabilities: <access denied> Kernel driver in use: e1000e 00:1b.0 Audio device [0403]: Intel Corporation 8 Series HD Audio Controller [8086:9c20] (rev 04) Subsystem: Intel Corporation Device [8086:2054] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Interrupt: pin A routed to IRQ 62 Region 0: Memory at f7c30000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel 00:1d.0 USB controller [0c03]: Intel Corporation 8 Series USB EHCI #1 [8086:9c26] (rev 04) (prog-if 20 [EHCI]) Subsystem: Intel Corporation Device [8086:2054] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 23 Region 0: Memory at f7c3b000 (32-bit, non-prefetchable) [size=1K] Capabilities: <access denied> Kernel driver in use: ehci-pci 00:1f.0 ISA bridge [0601]: Intel Corporation 8 Series LPC Controller [8086:9c43] (rev 04) Subsystem: Intel Corporation Device [8086:2054] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Capabilities: <access denied> Kernel driver in use: lpc_ich 00:1f.2 SATA controller [0106]: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] [8086:9c03] (rev 04) (prog-if 01 [AHCI 1.0]) Subsystem: Intel Corporation Device [8086:2054] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin B routed to IRQ 60 Region 0: I/O ports at f0d0 [size=8] Region 1: I/O ports at f0c0 [size=4] Region 2: I/O ports at f0b0 [size=8] Region 3: I/O ports at f0a0 [size=4] Region 4: I/O ports at f060 [size=32] Region 5: Memory at f7c3a000 (32-bit, non-prefetchable) [size=2K] Capabilities: <access denied> Kernel driver in use: ahci 00:1f.3 SMBus [0c05]: Intel Corporation 8 Series SMBus Controller [8086:9c22] (rev 04) Subsystem: Intel Corporation Device [8086:2054] Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Interrupt: pin C routed to IRQ 18 Region 0: Memory at f7c39000 (64-bit, non-prefetchable) [size=256] Region 4: I/O ports at f040 [size=32] ** USB devices: Bus 003 Device 002: ID 8087:8000 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 006: ID 2109:0812 Bus 002 Device 004: ID 2109:0812 Bus 002 Device 005: ID 2109:0812 Bus 002 Device 003: ID 2109:0812 Bus 002 Device 002: ID 0bc2:3322 Seagate RSS LLC Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 008: ID 05af:0906 Jing-Mold Enterprise Co., Ltd Bus 001 Device 014: ID 0d8c:0008 C-Media Electronics, Inc. Bus 001 Device 013: ID 17ef:602b Lenovo Bus 001 Device 007: ID 2109:2812 Bus 001 Device 003: ID 2109:2812 Bus 001 Device 006: ID 0c40:8000 Bus 001 Device 005: ID 1781:0938 Multiple Vendors Iguanaworks USB IR Transceiver Bus 001 Device 012: ID 046d:c404 Logitech, Inc. TrackMan Wheel Bus 001 Device 011: ID 0e8f:0020 GreenAsia Inc. USB to PS/2 Adapter Bus 001 Device 018: ID 400c:107a Bus 001 Device 017: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 016: ID 0d8c:013c C-Media Electronics, Inc. CM108 Audio Controller Bus 001 Device 015: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 001 Device 010: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB Bus 001 Device 009: ID 051d:0002 American Power Conversion Uninterruptible Power Supply Bus 001 Device 004: ID 2109:2812 Bus 001 Device 002: ID 2109:2812 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub -- System Information: Debian Release: 8.7 APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 3.16.0-4-amd64 (SMP w/4 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system) Versions of packages linux-image-3.16.0-4-amd64 depends on: ii debconf [debconf-2.0] 1.5.56 ii initramfs-tools [linux-initramfs-tool] 0.120+deb8u2 ii kmod 18-3 ii linux-base 3.5 Versions of packages linux-image-3.16.0-4-amd64 recommends: ii firmware-linux-free 3.3 ii irqbalance 1.0.6-3 Versions of packages linux-image-3.16.0-4-amd64 suggests: pn debian-kernel-handbook <none> ii grub-efi 2.02~beta2-22+deb8u1 pn linux-doc-3.16 <none> Versions of packages linux-image-3.16.0-4-amd64 is related to: pn firmware-atheros <none> pn firmware-bnx2 <none> pn firmware-bnx2x <none> pn firmware-brcm80211 <none> pn firmware-intelwimax <none> pn firmware-ipw2x00 <none> pn firmware-ivtv <none> pn firmware-iwlwifi <none> pn firmware-libertas <none> pn firmware-linux <none> pn firmware-linux-nonfree <none> pn firmware-myricom <none> pn firmware-netxen <none> pn firmware-qlogic <none> pn firmware-ralink <none> pn firmware-realtek <none> pn xen-hypervisor <none> -- debconf information: linux-image-3.16.0-4-amd64/prerm/removing-running-kernel-3.16.0-4-amd64: true linux-image-3.16.0-4-amd64/postinst/mips-initrd-3.16.0-4-amd64: linux-image-3.16.0-4-amd64/postinst/depmod-error-initrd-3.16.0-4-amd64: false
