How’s it going? Really hope you’re well! The face of customer service has changed immeasurably over the last ten years. Far from being something that was simply dealt with face to face, over the telephone or (shock horror!) in writing, it now needs to span all the various forms of technology we have at our disposal too.
How can businesses adapt and make the most of omnichannel marketing? Hopefully, I can help. I used to work as a customer service representative, though lately I’ve become a freelance writer, this is a subject that’s close to my heart, and it’d be great to share some of my knowledge on the topic with you. I’d love to write an article for blackmoreops.com on the multichannel customer service experience. I was looking at your website while researching an article and it crossed my mind that your audience would welcome a blog post on this idea because businesses need to make sure they are serving their customers on every level, on a variety of different channels and platforms. All I’d ask for in return is a mention of a site I’ve worked on before within the resources. I’d also be happy to write around any other ideas you had too. Of course, the article will be tailored to your existing content and fully referenced for accuracy. Would it be possible for me to send you an article to read? Best regards, Ali
