Control: tags -1 + moreinfo Hi,
On Thu, Jan 22, 2026 at 01:39:29PM +0100, Vicboom wrote: > Source: linux > Severity: important > Tags: upstream > X-Debbugs-Cc: [email protected], [email protected] > User: [email protected] > Usertags: amd64 > > Dear Maintainer, > > * What led up to the situation? > Connecting a Krom Kreator keyboard to any USB port on the system > * What exactly did you do (or not do) that was effective (or > ineffective)? > - Tried different USB ports (USB 2.0, USB 3.0, front panel, rear I/O) > - Tried through USB hubs (powered and unpowered) > - Tried different USB quirks via kernel parameters > * What was the outcome of this action? > Same problem persists: "usb *: unable to read config index 0 > descriptor/start: -32" > The keyboard fails to enumerate and is unusable in Linux. > Previously it showed error -71 but after some update it changed to -32 > * What outcome did you expect instead? > Keyboard should enumerate and work normally as it does in BIOS and Windows. > > === dmesg output when keyboard connected === > [10832.805157] usb 5-1.2: new full-speed USB device number 16 using xhci_hcd > [10838.070073] usb 5-1.2: unable to read config index 0 descriptor/start: -32 > [10838.070082] usb 5-1.2: chopping to 0 config(s) > [10838.070086] usb 5-1.2: can't read configurations, error -32 > [10838.165080] usb 5-1.2: new full-speed USB device number 17 using xhci_hcd > [10843.445780] usb 5-1.2: unable to read config index 0 descriptor/start: -32 > [10843.445790] usb 5-1.2: chopping to 0 config(s) > [10843.445794] usb 5-1.2: can't read configurations, error -32 > [10843.446086] usb 5-1-port2: attempt power cycle > [10844.029144] usb 5-1.2: new full-speed USB device number 18 using xhci_hcd > [10849.077690] usb 5-1.2: unable to read config index 0 descriptor/start: -32 > [10849.077698] usb 5-1.2: chopping to 0 config(s) > [10849.077701] usb 5-1.2: can't read configurations, error -32 > [10849.149121] usb 5-1.2: new full-speed USB device number 19 using xhci_hcd > [10854.197667] usb 5-1.2: unable to read config index 0 descriptor/start: -32 > [10854.197675] usb 5-1.2: chopping to 0 config(s) > [10854.197678] usb 5-1.2: can't read configurations, error -32 > [10854.197837] usb 5-1-port2: unable to enumerate USB device > > === lsusb -t output === > /: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/10p, 480M > |__ Port 001: Dev 002, If 0, Class=Human Interface Device, Driver=usbhid, > 12M > |__ Port 001: Dev 002, If 1, Class=Human Interface Device, Driver=usbhid, > 12M > |__ Port 002: Dev 003, If 0, Class=Human Interface Device, Driver=usbhid, > 12M > |__ Port 002: Dev 003, If 1, Class=Human Interface Device, Driver=usbhid, > 12M > |__ Port 003: Dev 004, If 0, Class=Mass Storage, Driver=usb-storage, 480M > |__ Port 005: Dev 005, If 0, Class=Vendor Specific Class, Driver=[none], > 12M > |__ Port 005: Dev 005, If 2, Class=Human Interface Device, Driver=usbhid, > 12M > |__ Port 006: Dev 006, If 0, Class=Audio, Driver=snd-usb-audio, 480M > |__ Port 006: Dev 006, If 1, Class=Audio, Driver=snd-usb-audio, 480M > |__ Port 006: Dev 006, If 2, Class=Audio, Driver=snd-usb-audio, 480M > |__ Port 006: Dev 006, If 3, Class=Application Specific Interface, > Driver=[none], 480M > |__ Port 008: Dev 007, If 0, Class=Vendor Specific Class, Driver=xpad, 12M > /: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/4p, 10000M > /: Bus 003.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 480M > /: Bus 004.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 10000M > /: Bus 005.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/1p, 480M > |__ Port 001: Dev 002, If 0, Class=Hub, Driver=hub/5p, 480M > |__ Port 004: Dev 003, If 0, Class=Hub, Driver=hub/4p, 480M > |__ Port 003: Dev 005, If 0, Class=Communications, > Driver=cdc_ether, 480M > |__ Port 003: Dev 005, If 1, Class=CDC Data, Driver=cdc_ether, > 480M > |__ Port 004: Dev 006, If 0, Class=Hub, Driver=hub/4p, 480M > |__ Port 003: Dev 007, If 0, Class=Human Interface Device, > Driver=usbhid, 12M > |__ Port 005: Dev 004, If 0, Class=Billboard, Driver=[none], 480M > /: Bus 006.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/1p, 480M > /: Bus 007.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/1p, 10000M > /: Bus 008.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/1p, 480M > /: Bus 009.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/1p, 10000M > > === Additional information === > -The keyboard works perfectly in BIOS/UEFI and Windows 10/11 > -Keyboard does not work in this specific system, probably due to an xhci_hcd > issue on the A620 chipset > > -- System Information: > Debian Release: 13.3 > APT prefers stable-updates > APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, > 'stable') > Architecture: amd64 (x86_64) > Foreign Architectures: i386 > > -- Hardware: > Motherboard: Asus A620AM-K > CPU: AMD Ryzen 5 8400F > USB controllers visible in lspci: > 05:00.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Device > [1022:43ed] > 08:00.3 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Device > [1022:15b9] > 08:00.4 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Device > [1022:15ba] > 0a:00.3 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Device > [1022:15c0] > 0a:00.4 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Device > [1022:15c1] > Other USB devices working: > -Mars Gaming MM55 > -Mars Gaming MKMINI > -M-Audio M-Track 2x2 > -RedDragon Saturn G807 > -Huion HS611 > -GameSir-Z1 Can you please attach the keyboard and the provide the *full* kernel log, I'm interested to see the idVendor, and idProduct. Please do as well provide a verbose output of lsusb for the device in a moment it is seen. If you do several plugging/unpuggling cycles, does it sometimes work correctly? Regards, Salvatore
