Thank you for contacting Aeroplan The email to which you replied is used only to send, not to receive, Aeroplan® emails. We regret that we are unable to respond to your query via this communication.
However, if you require information regarding your membership or activity with Aeroplan, the list below is of common requests made by members. Please click on the link that corresponds with your request, and you will be brought to the page on aeroplan.com that addresses your inquiry. Please note that some of the requests listed below require you to speak directly with an Aeroplan Customer Service Representative. The Contact Us page on aeroplan.com will provide you with the appropriate Aeroplan contact information for your area. http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=13 The Contact Us page on aeroplan.com will provide you with the appropriate Aeroplan contact information for your area. http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=13 1. Aeroplan Miles not credited to your account http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=15 2. Your Aeroplan Mileage balance (membership number and personal identification number (PIN) required) http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=16 3. Lost or missing PIN http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=17 4. Lost Aeroplan card (membership number required) http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=13 5. Lost membership number http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=13 6. Applied for an Aeroplan membership but haven't received the new member package http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=13 7. Personal profile updates (i.e. change of mailing address, payment mode, email address) http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=21 8. Questions about Aeroplan offers and news http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=22 9. Questions about flights on Air Canada http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=23 For all other inquiries, you can get instant answers on the FAQ/Assistance page on aeroplan.com. http://ems1.aeroplan.com/a/l.x?T=ichomjlalaibihfkndnhkano&M=24 We are always working to enhance our program in order to meet the needs of our members. Again, thank you for your interest and participation in Aeroplan. The aeroplan.com team ® Aeroplan is a Registered Trademark of Air Canada.
