On Monday, September 21 2015, Jeffrey Walton wrote: > On Mon, Sep 21, 2015 at 8:20 PM, Sergio Durigan Junior > <[email protected]> wrote: >> On Monday, September 21 2015, Jeffrey Walton wrote: >> >>> Thanks to Wookey, Paul, Rebecca, Jakub, I was able to send the control >>> email for report. >>> >>> The control messaged resulted in a few issues: >>> >>> Processing control commands: >>> >>> > user [email protected] >>> Unknown command or malformed arguments to command. >>> >>> > usertags -1 + port-x32 >>> Unknown command or malformed arguments to command. >> >> You have to send both commands to [email protected], because >> [email protected] does not accept them (see >> <https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=798122>, as has been >> mentioned elsewhere in this thread). > > OK, so I seem to be suffering a disconnect. So I'm clear: the same > information must be sent multiple times and in different formats. Is > that correct?
Sorry if I wasn't clear. What I meant is that, since both commands above were not processed by nnn@bugs (because of the bug mentioned), you will have to send them to [email protected] (if you still want them to be processed). What you could have done was sending all three commands to [email protected], which is the "official" way of manipulating a bug's properties. What you *did* was to use what is called a "pseudo-header" (i.e., the "Control:" text on the beginning of each line of command). This pseudo-header is useful because it makes [email protected] to recognize the control commands as well (however, in your specific case, it was not possible to recognize all the commands you issued because of #798122). I recommend you to read <https://www.debian.org/Bugs/Reporting> and <https://www.debian.org/Bugs/server-request>; they are very informative about these aspects. > Related, this is confusing to me as a new user. I suspect other users > suffer the same. Is there a web interface that allows me to perform > the task once from a central location? (I've visited the bug report, > but I don't see how to edit it using web based tool; but it could be > my ignorance again). The web interface is read-only, so you will not be able to edit a bug using it. Everything is done via e-mail, using commands similar to what you used. I find it amazingly useful, but I relate to what you're feeling: I know many people prefer doing things on the web. I know this was/is in the "Debian wishlist" for a while, but I don't know much more. A useful tool that might help you is the 'reportbug' program; another one is the 'bts' program (which can be found in the devscripts package). Cheers, -- Sergio GPG key ID: 237A 54B1 0287 28BF 00EF 31F4 D0EB 7628 65FC 5E36 Please send encrypted e-mail if possible http://sergiodj.net/
