Your message dated Thu, 07 Jul 2016 16:56:49 +0000 with message-id <[email protected]> and subject line Bug#631025: fixed in cups 2.1.4-3 has caused the Debian Bug report #631025, regarding cups: Pause after backend failure (printer off) not reset by reboot to be marked as done.
This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact [email protected] immediately.) -- 631025: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=631025 Debian Bug Tracking System Contact [email protected] with problems
--- Begin Message ---Package: cups Version: 1.5.3-5+deb7u1 Severity: important Dear Maintainer, please try to understand ... * What led up to the situation? Assume a "ordinary" user, not an expert. He turned off the printer power [not on idiot - in some country electicity is expensive]. He sends a file to the printer, the printer backend fails [notably a hp printer, but others brands seem to be affected too]. * What exactly did you do (or not do) that was effective (or ineffective)? Cups now adds some cryptic messages to it's log files [no "ordinary" user will ever read them] and silently pauses the printer. Even after having power restored the printer will not print again. Our "ordinary" user will reboot his computer [trained by advise from other OS] but he still cannot print. * What was the outcome of this action? He will have to disconnect the printer from the linux box, plug it into his other-OS Notebook or FrizBox or what ever to be able to print again. He will not enjoy linux. Please keep in mind: he will not open the cups web frontend to restart the printer [password required] nor will he "sudo cupsenable <printer-name>" [no priviledge anyhow]. * What outcome did you expect instead? (a) the cups startup script could automatically cupsenable all printers to make the "ordinary" user happy after reboot. (b) an udev rule could trigger cupsenable when the printer is connected [or powered on]. (c) make linux developers understand "ordinary" users. Not everybody wants to be a linux geek. * summary * Please understand that for an "ordinary" user the current cups behaviour is a desaster and makes the cups package difficult to use for people that turn off their printers to save [expensive] electric power. Thank you! Jürgen -- System Information: Debian Release: 7.4 APT prefers stable APT policy: (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 3.2.0-4-amd64 (SMP w/2 CPU cores) Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages cups depends on: ii adduser 3.113+nmu3 ii bc 1.06.95-2+b1 ii cups-client 1.5.3-5+deb7u1 ii cups-common 1.5.3-5+deb7u1 ii cups-filters 1.0.18-2.1+deb7u1 ii cups-ppdc 1.5.3-5+deb7u1 ii debconf [debconf-2.0] 1.5.49 ii dpkg 1.16.12 ii ghostscript 9.05~dfsg-6.3+deb7u1 ii libavahi-client3 0.6.31-2 ii libavahi-common3 0.6.31-2 ii libc-bin 2.13-38+deb7u1 ii libc6 2.13-38+deb7u1 ii libcups2 1.5.3-5+deb7u1 ii libcupscgi1 1.5.3-5+deb7u1 ii libcupsimage2 1.5.3-5+deb7u1 ii libcupsmime1 1.5.3-5+deb7u1 ii libcupsppdc1 1.5.3-5+deb7u1 ii libdbus-1-3 1.6.8-1+deb7u1 ii libgcc1 1:4.7.2-5 ii libgnutls26 2.12.20-8+deb7u1 ii libgssapi-krb5-2 1.10.1+dfsg-5+deb7u1 ii libkrb5-3 1.10.1+dfsg-5+deb7u1 ii libldap-2.4-2 2.4.31-1+nmu2 ii libpam0g 1.1.3-7.1 ii libpaper1 1.1.24+nmu2 ii libslp1 1.2.1-9 ii libstdc++6 4.7.2-5 ii libusb-1.0-0 2:1.0.11-1 ii lsb-base 4.1+Debian8+deb7u1 ii poppler-utils 0.18.4-6 ii procps 1:3.3.3-3 ii ssl-cert 1.0.32 Versions of packages cups recommends: pn avahi-daemon <none> pn colord <none> pn foomatic-filters <none> ii ghostscript-cups 9.05~dfsg-6.3+deb7u1 pn printer-driver-gutenprint <none> Versions of packages cups suggests: pn cups-bsd <none> ii cups-pdf 2.6.1-6 pn foomatic-db-compressed-ppds | foomatic-db <none> ii hplip 3.12.6-3.1+deb7u1 ii printer-driver-hpcups 3.12.6-3.1+deb7u1 ii smbclient 2:3.6.6-6+deb7u2 ii udev 175-7.2 -- Configuration Files: /etc/cups/cupsd.conf.default [Errno 2] Datei oder Verzeichnis nicht gefunden: u'/etc/cups/cupsd.conf.default' /etc/default/cups changed: LOAD_LP_MODULE=no -- debconf information: cupsys/raw-print: true cupsys/backend: ipp, lpd, socket, usb, snmp, dnssd
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--- Begin Message ---Source: cups Source-Version: 2.1.4-3 We believe that the bug you reported is fixed in the latest version of cups, which is due to be installed in the Debian FTP archive. A summary of the changes between this version and the previous one is attached. Thank you for reporting the bug, which will now be closed. If you have further comments please address them to [email protected], and the maintainer will reopen the bug report if appropriate. Debian distribution maintenance software pp. Didier Raboud <[email protected]> (supplier of updated cups package) (This message was generated automatically at their request; if you believe that there is a problem with it please contact the archive administrators by mailing [email protected]) -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA512 Format: 1.8 Date: Thu, 07 Jul 2016 16:43:34 +0200 Source: cups Binary: libcups2 libcupsimage2 libcupscgi1 libcupsmime1 libcupsppdc1 cups cups-core-drivers cups-daemon cups-client cups-ipp-utils libcups2-dev libcupsimage2-dev libcupscgi1-dev libcupsmime1-dev libcupsppdc1-dev cups-bsd cups-common cups-server-common cups-ppdc Architecture: source Version: 2.1.4-3 Distribution: unstable Urgency: low Maintainer: Debian Printing Team <[email protected]> Changed-By: Didier Raboud <[email protected]> Description: cups - Common UNIX Printing System(tm) - PPD/driver support, web interfa cups-bsd - Common UNIX Printing System(tm) - BSD commands cups-client - Common UNIX Printing System(tm) - client programs (SysV) cups-common - Common UNIX Printing System(tm) - common files cups-core-drivers - Common UNIX Printing System(tm) - PPD-less printing cups-daemon - Common UNIX Printing System(tm) - daemon cups-ipp-utils - Common UNIX Printing System(tm) - IPP developer/admin utilities cups-ppdc - Common UNIX Printing System(tm) - PPD manipulation utilities cups-server-common - Common UNIX Printing System(tm) - server common files libcups2 - Common UNIX Printing System(tm) - Core library libcups2-dev - Common UNIX Printing System(tm) - Development files CUPS library libcupscgi1 - Common UNIX Printing System(tm) - CGI library libcupscgi1-dev - Common UNIX Printing System(tm) - Development files for CGI libra libcupsimage2 - Common UNIX Printing System(tm) - Raster image library libcupsimage2-dev - Common UNIX Printing System(tm) - Development files CUPS image li libcupsmime1 - Common UNIX Printing System(tm) - MIME library libcupsmime1-dev - Common UNIX Printing System(tm) - Development files MIME library libcupsppdc1 - Common UNIX Printing System(tm) - PPD manipulation library libcupsppdc1-dev - Common UNIX Printing System(tm) - Development files PPD library Closes: 631025 Changes: cups (2.1.4-3) unstable; urgency=low . * Change the default ErrorPolicy from 'stop-printer' to 'retry-job' - Update documentation, manpage and manpage translations - Add a cups-daemon NEWS entry (Closes: #631025) * Patch another lpstat call to also make the build reproducible when built in italian Checksums-Sha1: 604cef49398743ca06a0a10ea4dfd3515d569328 3391 cups_2.1.4-3.dsc a23acc7f4018057dcc2c83364caef64ceb5a362a 350568 cups_2.1.4-3.debian.tar.xz Checksums-Sha256: c59c7df159979aec6f787081ebc50dbccd1e3987b292c59334af16b95379aef5 3391 cups_2.1.4-3.dsc 8f00e2c32b789e0c97b746cc5fbf2ab38c3578266034a4938e85bbe1e0b8c92f 350568 cups_2.1.4-3.debian.tar.xz Files: 17cf8b013a55c8822227fb08723e7bca 3391 net optional cups_2.1.4-3.dsc cb829bdb02d4d220a4d13257ebe91dba 350568 net optional cups_2.1.4-3.debian.tar.xz -----BEGIN PGP SIGNATURE----- iQGcBAEBCgAGBQJXfm+sAAoJEIvPpx7KFjRVb8wL/3KLwQUZCBIc9MWucM9dqUvl gNYWEUXJ04BMwNtc2ikPXS4JaInwSPrjfEqx/1WlfMq8uToBkiEihufLB8/8j+dT 7sH9ivlEdFwem3kBnpJRdr67d9YYWIQmcz4N7YgdIjNOm3SGgPTjVkk/+G+ZiyRE SYsuIakSbIuZqD+HGr0H/HD5Tn+5qL8xKbYrdVcx6m69/3osycLTIZIJxNQalHFM J5R1rCLp8TNo4S3Sl0/M3novcalrd0zLao0ZBixF2AE4BgRKU1yo7Ll74feEU6Eo QPJZae8WcNuTenFqUu2lHaaX80EwLQ3Wak7geVj9uRS4NEv970fZD7fiJA20YTwV ZNh9RLR08cPpJw8NVC6kYOYKtB6ykuN6aVaISGrs3AGGVqqpBWJdVhPAKoHuwRJ3 oyZaD5agEIPcpbyww9xyaZgUJEffWSyCzsIzl2HfBtz0p9+Aduj/nUfLr+VwooH4 z0S4WN1/zVzAHauKdsTXZNg15vYr7cPztIGOQSuFAw== =D6oK -----END PGP SIGNATURE-----
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