Your message dated Mon, 10 Jan 2022 23:53:43 +0000 with message-id <[email protected]> and subject line Re: Bug#783485: hplip: hp-levels, hp-info don't report the PSC-2175 color cartridge levels has caused the Debian Bug report #783485, regarding hplip: hp-levels, hp-info don't report the PSC-2175 color cartridge levels to be marked as done.
This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact [email protected] immediately.) -- 783485: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=783485 Debian Bug Tracking System Contact [email protected] with problems
--- Begin Message ---Package: hplip Version: 3.14.6-1+b2 Severity: normal Dear Maintainer, hp-levels and hp-info only report the black ink cartridge levels, and not the color one. For instance: $ hp-levels HP Linux Imaging and Printing System (ver. 3.14.6) Supply Levels Utility ver. 2.0 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device: hp:/usb/PSC_2170_Series?serial=MY359C91BQ73 Black cartridge Part No.: 56 (C6656A) / 27 (C8727A) Health: Good/OK ------------------------------------------------------------------------ |////////////////////////////////////////////////////////////////// | (approx. 93%) ------------------------------------------------------------------------ Done. The printer is an HP PSC-2175, the color cartridge is a 57 (C6657A). -- Package-specific info: Saving output in log file: /home/fgouget/hp-check.log HP Linux Imaging and Printing System (ver. 3.14.6) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version warning: debian-8.0 version is not supported. Using debian-7.5 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 3.16.0-4-amd64 #1 SMP Debian 3.16.7-ckt7-1 (2015-03-01) GNU/Linux Host: amboise Proc: 3.16.0-4-amd64 #1 SMP Debian 3.16.7-ckt7-1 (2015-03-01) GNU/Linux Distribution: debian 8.0 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.14.6 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for debian distro 8.0 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.14.6 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip-doc/HTML html=/usr/share/doc/hplip-3.14.6 icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv bin=/usr/bin # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=yes gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=yes foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.14.6 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=yes lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: No such file or directory Current contents of '~/.hplip/hplip.conf' file: [last_used] device_uri = hp:/usb/PSC_2170_Series?serial=MY359C91BQ73 printer_name = working_dir = . [upgrade] latest_available_version = 3.13.11 notify_upgrade = false last_upgraded_time = 1430133225.13882 pending_upgrade_time = 0 [settings] systray_visible = 0 systray_messages = 0 [commands] scan = /usr/bin/xsane -V %SANE_URI% [refresh] rate = 30 enable = false type = 1 [polling] enable = false interval = 5 device_list = [fax] voice_phone = email_address = [installation] date_time = 04/27/15 13:40:23 version = 3.14.6 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> -------------------------- | External Dependencies | -------------------------- policykit Admin-Policy-framework OPTIONAL - 0.105 OK - gs Ghostscript REQUIRED 7.05 9.06 OK - network Network-wget OPTIONAL - 1.16 OK - scanimage Shell-Scanning OPTIONAL 1.0 1.0.24 OK - avahi-utils avahi-utils OPTIONAL - 0.6.31 OK - dbus DBus REQUIRED - 1.8.16 OK - cups CUPS REQUIRED 1.1 1.7.5 OK 'CUPS Scheduler is running' xsane SANE-GUI OPTIONAL 0.9 0.998 OK - ------------------------- | General Dependencies | ------------------------- error: reportlab Python-PDF-Lib OPTIONAL 2.0 3.1.8 MISSING 'reportlab needs to be installed' libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK - pil Python-Image-Lib OPTIONAL - 1.1.7 OK - pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.11.2 OK - libjpeg JPEG-Lib REQUIRED - - OK - libpthread POSIX-Threads-Lib REQUIRED - 2.19 OK - python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK - python-devel Python-SDK REQUIRED 2.2 2.7.9 OK - pyqt4 Python-Qt4 REQUIRED 4.0 4.11.2 OK - cups-devel CUPS-SDK REQUIRED - 1.7.5 OK - sane-devel SANE-SDK REQUIRED - 1.0.24 OK - libusb USB-Lib REQUIRED - 1.0 OK - sane Scan-Lib REQUIRED - 1.0.24 OK - error: cups-image CUPS-Image-Lib REQUIRED - 1.7.5 MISSING 'cups-image needs to be installed' error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed' python-xml Python-XML-Lib REQUIRED - 2.1.0 OK - python-notify Desktop-notifications OPTIONAL - - OK - ---------------------- | Python Extentions | ---------------------- cupsext CUPS-Extension REQUIRED - 3.14.6 OK - pcardext PhotoCard-Extension REQUIRED - 3.14.6 OK - hpmudext IO-Extension REQUIRED - 3.14.6 OK - ----------------------- | Scan Configuration | ----------------------- hpaio HPLIP-SANE-Backend REQUIRED - 3.14.6 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.14.6 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ device `hpaio:/usb/PSC_2170_Series?serial=MY359C91BQ73' is a Hewlett-Packard PSC_2170_Series all-in-one -------------------------- | DISCOVERED USB DEVICES | -------------------------- Device URI Model ------------------------------------ ------------------ hp:/usb/PSC_2170_Series?serial=MY359 HP PSC 2170 Series C91BQ73 --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- PSC_2170 -------- Type: Printer Device URI: hp:/usb/PSC_2170_Series?serial=MY359C91BQ73 PPD: /etc/cups/ppd/PSC_2170.ppd PPD Description: HP PSC 2170 Series, hpcups 3.14.6 Printer status: printer PSC_2170 is idle. enabled since Mon 27 Apr 2015 12:49:47 PM CEST ready to print Communication status: Good -------------- | PERMISSION | -------------- USB PSC_2170 Required - - OK Node:'/dev/bus/usb/006/016' Perm:' root lp rw- rw- rw- rw- rw- r--' ----------- | SELINUX | ----------- SELinux disabled Optional - - OK - ----------- | SUMMARY | ----------- Missing Required Dependencies ----------------------------- error: 'libcupsimage2' package is missing/incompatible error: 'libcupsimage2-dev' package is missing/incompatible error: 'libsnmp-dev' package is missing/incompatible Missing Optional Dependencies ----------------------------- error: 'python-reportlab' package is missing/incompatible Total Errors: 3 Total Warnings: 0 Run 'hp-doctor' command to prompt and fix the issues. Done. -- System Information: Debian Release: 8.0 APT prefers testing APT policy: (990, 'testing'), (500, 'stable') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 3.16.0-4-amd64 (SMP w/8 CPU cores) Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system) Versions of packages hplip depends on: ii adduser 3.113+nmu3 ii coreutils 8.23-4 ii cups 1.7.5-11 ii hplip-data 3.14.6-1 ii libc6 2.19-18 ii libcups2 1.7.5-11 ii libdbus-1-3 1.8.16-1 ii libhpmud0 3.14.6-1+b2 ii libsane 1.0.24-8 ii libsane-hpaio 3.14.6-1+b2 ii libsnmp30 5.7.2.1+dfsg-1 ii libssl1.0.0 1.0.1k-3 ii libusb-1.0-0 2:1.0.19-1 ii lsb-base 4.1+Debian13+nmu1 ii policykit-1 0.105-8 ii printer-driver-hpcups 3.14.6-1+b2 ii python 2.7.9-1 ii python-dbus 1.2.0-2+b3 ii python-gobject-2 2.28.6-12+b1 ii python-imaging 2.6.1-2 ii python-pexpect 3.2-1 ii python-reportlab 3.1.8-3 ii wget 1.16-1 Versions of packages hplip recommends: ii avahi-daemon 0.6.31-5 ii printer-driver-postscript-hp 3.14.6-1 ii sane-utils 1.0.24-8 Versions of packages hplip suggests: pn hplip-doc <none> pn hplip-gui <none> ii python-notify 0.1.1-4 ii system-config-printer 1.4.6-1 -- no debconf information
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--- Begin Message ---On Mon 27 Apr 2015 at 13:44:28 +0200, Francois Gouget wrote: > Package: hplip > Version: 3.14.6-1+b2 > Severity: normal > > Dear Maintainer, > > hp-levels and hp-info only report the black ink cartridge levels, and not the > color one. > For instance: > > $ hp-levels > > HP Linux Imaging and Printing System (ver. 3.14.6) > Supply Levels Utility ver. 2.0 > > Copyright (c) 2001-13 Hewlett-Packard Development Company, LP > This software comes with ABSOLUTELY NO WARRANTY. > This is free software, and you are welcome to distribute it > under certain conditions. See COPYING file for more details. > > Using device: hp:/usb/PSC_2170_Series?serial=MY359C91BQ73 > > > Black cartridge > Part No.: 56 (C6656A) / 27 (C8727A) > Health: Good/OK > > ------------------------------------------------------------------------ > |////////////////////////////////////////////////////////////////// | > (approx. 93%) > ------------------------------------------------------------------------ > > > Done. Hello Francois, You reported the issue upstream im March 2017 and the response has been nil. This bug is not going anywhere and there is nothing left for Debian to take action over. I am consequently closing the report. Sorry it didn't work out. Regards, Brian.
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