Raphael Hertzog wrote: > > and no closing of the lists will ever be done.
Well, this is where my project is worthless, then... Or maybe we don't understand each other on the word "closed" ? I'd like people to reconsiderate the problem having in mind that it doesn't "remove" something to anybody. It simply requires the users who are not subscribers to a given list to use a web interface for their question, instead of their email client. It adds the possibility to search the archive without thinking about it, and maybe to find answers to your FAQ ! I simply propose to add some tools between non subscribers and the list, not to forbide anybody to enter a list... > However, for the "help request" thing you proposed, I think it's a > bit too much "robotic". I agree that a web interface would be nice, > however I don't understand all the details. > Why would the answers be sent by mail when the form could bring > your information on a web page ? Well, yes, it is stupid. This (by email) parenthesis makes the confusion. Let me write it another way, then : we could look for possible previous answers in the mailing list archives and propose them to the user, using the tools that are currently implemented and used at http://lists.debian.org/search.html > Also, I'm not sure that an automatic system to forward the question > to the appropriate user list is a good idea. I prefer that people > take the time to write themselves the message. Of course ! I wrote : > You could choose a language ('-user' beeing the default), ask your > question and give a few keywords. Maybe I was not clear enough. The user writes his question, just like he'd have done with his email client, except it's in a php (or what you want) page instead of its mailer. He _has to_ choose a list (among the -user ones for example, but you could be more general), default being -user, and to give a few keywords, that'll be used for the search. Note : I've had no other answer than yours and I have the feeling that nobody cares. I'd be pleased to have feedback... Nico. -- Nicolas SABOURET LIMSI-CNRS, BP133, 91403 Orsay, France http://www.limsi.fr/Individu/nico
