Joachim Breitner, 2004-04-06 11:30:12 +0200 : > Hi Branden, > > Am Di, den 06.04.2004 schrieb Branden Robinson um 10:59: >> The site is: >> >> http://necrotic.deadbeast.net/rt > > [...] But after a first glance I think that this software is too > complex [...] the possibility to CC: or forward RT mails to the > lists would be quite handy.
Just in case that helps: the trackers in Gforge (hint: Alioth) are widely recognised to be simple (sometimes excessively so, even), and they do provide the ability to send e-mails on submission and/or updates on the "tickets". Of course, Alioth suffers from a Gödelian problem if it is to be used for tracking things to do on our infrastructure, since it belongs to it. In other words: if (when) Alioth's down or unreachable, you can't use it to track the ticket that says it's down or unreachable. Roland. -- Roland Mas It would be hard to be deader without special training. -- in Theatre of Cruelty (Terry Pratchett)
