On dinsdag 10 december 2019 15:37:12 CET Martin Jean-Fabrice wrote: > *** Reporter, please consider answering these questions, where appropriate > *** > > * What led up to the situation? > * What exactly did you do (or not do) that was effective (or > ineffective)? > * What was the outcome of this action? > * What outcome did you expect instead? > > *** End of the template - remove these template lines ***
Just "It doesn't work" is NOT a basis to fix a potential problem.
Those lines I quoted above are meant to remind a bug reporter, ie you, to
provide some information which allows the maintainer (and others) to find the
actual problem which in turn can lead to a solution.
It's fine to ask for help *how* to provide more detailed/technical information,
but those questions above can be answered without any technical knowledge.
For example:
* What led up to the situation?
I upgraded from version 4:18.08.3-1 to version 4:19.08.3-1 and where it did
work before, it no longer does.
Other pieces which may prove to be useful is share the output of running the
following commands from a terminal:
$ kmail
and
$ akonadictl restart
It's not a problem at all if you didn't know those commands and that they
could prove useful. See bug reporting as starting a dialog.
HTH
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