Your message dated Mon, 22 Mar 2021 21:10:31 +0100
with message-id <[email protected]>
and subject line Re: Bug#983876: unblock: otrs2/6.0.32-1
has caused the Debian Bug report #983876,
regarding unblock: otrs2/6.0.32-1
to be marked as done.

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-- 
983876: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=983876
Debian Bug Tracking System
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--- Begin Message ---
Package: release.debian.org
Severity: normal
User: [email protected]
Usertags: unblock

Hello release team,

I try to citize from my mails to the security team:, it's about #982927:


Yesterday I had a videocall with the owner and lead developer of OTOBO. They
want to support me keeping the otrs2 source package in a good shape for
Bullseye, so that users of the package dont have to worry now.
Kicking the package out of Debian would not be optimal.
They also showed me https://github.com/znuny/Znuny (https://www.znuny.com/) - 
they
also forked OTRS CE 6 and fixing bugs and security bugs, also all known open 
bugs
in CVE/Debian atm. So the plan would be now:
* Switch the source of the otrs2 package to the znuny one, so that we have 
releases
  based on an open(source) maintained safe codebase => can I get the go from 
you for that?
* otrs packaging at all is obsolete for bullseye+1. I will package otobo, also 
with
  otobo support, and we will work on a easy way so that users later can migrate
  from otrs to otobo
We also spoke about the open security issues, there is indeed one in the 
CKEditor, but:
#980891:
They way otrs uses this library it should not be possible to attack the user, 
mostly only the attacker himself
#982586:
Thats a wrong information from the OTRS AG, because it does not affect otrs 6 
CE.
It depends on that you use an external interface, which is available in OTRS 7 
and 8
(not free) and maybe in the not-free otrs 6 package via addon, but not in the 
community edition, which is also packaged in Debian.

XXXXXX itself is not helpful at all anymore and just wrote me **************
I hope switching as fast as possible to the znuny fork for the otrs2 source 
package is also an option for you, I dont want to release bullseye without it 


-----

I just uploaded the otrs2 6.0.32 package to experimental.  Could I have your 
ACK for bullseye? :-)

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--- End Message ---
--- Begin Message ---
Hi Patrick,

Unblocked.

Paul

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