24, August
1999
To: Purchasing or Logistics Manager
From: Paul Perez
Subject: Sun Microsystems Products Sales & Repair, and
1/4", 1/2", 4mm, 8mm, DLT Tape Drive & Library Sales &
Repair.
Dear Sir or Madam:
Thank you in advance for taking the time to read this letter. I believe we can
be of service to you and your organization for hardware maintenance support and
repairs. We are a quality source for many major name brand products, with a
focus on accommodating our customer's limited budget.
We have been in business since 1977, and for the last eight years we sold and
supported Sun Microsystems products. Complete workstations, servers, modules,
options, spare parts, and upgrades are configured and tested from our 20,000
square foot facility in Rancho Cordova, California. Currently, we are also
supporting numerous products manufactured by CompuAdd, Digital Equipment Corp.,
Data General, IBM, NCR, SGI, Unisys, Exabyte, Quantum, HP, Seagate, Sony, and
many others.
Our WEX Repair Center offers you a source for dependable, quality product
repair, together with overnight "hot swap" of 4mm, 8mm, and DLT tape drives &
tape libraries. Many of our satisfied customers include major maintenance
companies such as AT&T, Digital Equipment Corp, Lockheed Martin, Grumman
Systems Services, Honeywell Systems Services, Decision One. Other major
customers include Lucent Technologies, the U.S. Customs, and the U.S.
Department of Agriculture.
Our average repair turnaround time is twenty-four (24) hours. Exabyte EXB-8200
2.3GB 8mm tape drives are repaired for $199, and EXB-8500 5.0GB 3GB 8mm tape
drives are repaired for $299.
The product repair cost includes a thorough inspection, strict testing beyond
the manufacturer's requirements, and parts and head replacement, when
necessary. Our employees take pride in providing top quality services and
products, together with a six months warranty on all repairs and sales.
We offer upgrades for customers wanting more storage capacity. Our Maintenance
Contracts are for one year, and require that failed tape drives to be sent to
our Rancho Cordova, California facility. Under this maintenance contract we
also allow you one free complete tape drive inspection, test, and
re-certification at any time.
Our success and quick turnaround with these repairs are attributed to our large
inventory of spare parts. Complete units and as well as upgrades are always
available for same day shipment.
We offer the same Repair Center Services for Sun Microsystems products such as
CPU boards, Option modules, SCSI disk drives, SCSI tape drives, SCSI CD-ROM
drives, Monitors, and Power Supplies.
Our highly qualified sales, customer support, and technical staff provide you a
quality product that you can depend on. If you have a need for test and repair
of other products not listed, please call me for a quote.
Please feel free to browse our Web Site at http://www.wccx.com, email us at
[EMAIL PROTECTED], or contact our Sales Group or myself for any additional
information.
If you have any questions, or need further assistance, please do not hesitate
to contact me. My email address is [EMAIL PROTECTED]
Regards,
Paul Perez
President
West Coast Computer Exchange, Inc.
11167 Trade Center Drive, Suite A, Rancho Cordova, CA 95670
(916) 635-9340 (916) 635-9485 Fax
(714) 694-0579 (714) 694-0425 Fax
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