Hi!

This is an auto-response.  Thanks for your email.  We will attend to your
query as soon as possible.

If you have not already done so, can you please do the following:

1.  Click on the Windows Start Menu in the bottom left corner of the screen
and select "Run".
2.  Type in: dxdiag
3.  Click OK
**  A DirectX window will now appear..
4.  Please select the Save All Information tab.
(This will save a text file called "DxDiag.txt" with your computer details -
choose somewhere to save this file so that you can retrieve it later.)
5.  Click Exit to close the DirectX window.
6.  Please send us this file with a description of your problem so we can see 
your system setup and help you out.

This will help us identify the problem.

Regards
IR Gurus Development Team

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