On 2025-04-06 16:07, Nicolas George wrote:
Serkan Kurt (HE12025-04-06):
Hello. A USBA (ss) wireless mouse is connected to the laptop. When I
connect a WD Element 1 TB or WD Element 4 TB external disk to the
other
USBA (ss) port, the working distance of the mouse drops to about 0.5
meters. Normally 10 meters. The laptop has 2 USBA (ss) ports. The two
ports
are side by side. Could there be a hardware problem? Do you have any
suggestions for solving the problem?
Two experiments you need to run:
Insert a USB hub with its own power supply, first between the computer
and the external drive, second between the computer and the wireless
mouse. If it changes something you know it is because of power supply
issues.
Insert a long male-female cable between the computer and the drive and
one between the computer and the receiver for the mouse and place them
far apart. If it changes something you know it is probably because of
radio interferences.
Regards,
Thanks for this tip.
I occasionally have the wireless mouse and the USB keyboard freeze with
XFCE/Bookworm when plug in a (powered) external disk to a USB port. I've
ordered a powered USB hub and will see if it stops happening.
mick
