2015-05-29 7:49 GMT+02:00 Paul Wise <[email protected]>:
> debian-www gets a lot of misplaced emails that should go elsewhere, to
> debian-user or trademarks@ etc. The time spent responding to these
> emails could be spent on fixing the website instead. I think we should
> help people find the correct place for their inquiry up front, to
> reduce the amount of time wasted by us and to reduce the amount of
> time before they get their question answered. We should also help
> people provide the needed information up-front so we don't have to
> waste time asking for it.

I agree with you: it's a waste of time for everyone. And the person
who asks has to wait someone explains he sent his question/remark at
the wrong list.


> About the legalistic part, people often complain to Debian that we
> made their emails public,

I wonder if hiding the email in the html archives could lower the
complain. I think it would be easy to transform the email field like:
[email protected] -> john-doe AT provider DOT tld
It will not block everyone to understand the right email address and
the archive will not be found when searching the e-mail into a search
engine.

The RedHat archive does something equivalent. For example:
https://www.redhat.com/archives/anaconda-devel-list/2015-May/msg00006.html

-- 
Stéphane


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