Why don't you use one of the FTP scripts to update the F-Prot defs.  We've
used the simple one on the Declude Tools web page for a couple of years now
and never had one problem, while the F-Prot updater seemed to work only
intermittently.

It's also recommended to use an off-hour update time.  A lot of people seem
to set it for on the hour, so picking a random time during the hour will
help balance the load on their servers and get better response time.

Darin.


----- Original Message ----- 
From: "Joey Proulx" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, November 04, 2004 11:03 AM
Subject: [Declude.Virus] F-Prot Updater timing out?


I'm running Declude 1.81 with F-Prot.  It's on my NT 4.0 mail server, which
is one of five servers we have, running on a Hawking Technology
KVM.  Screen saver set to go on after 5 minutes, but no hibernation or
standby.  I have F-Prot set to look for updates hourly...and lately I'll
check the mail server and find this:
---
Updater - An Error Occurred
Failed to retrieve information about available updates.
System Error - the operation timed out.

Please check if your internet connection is working and try again.
---
This seems to happen when the KVM is set to another server (shouldn't even
affect it at all) and the mail server goes without human contact for a
while.  If I'm sitting at the mail server doing work, I'll see the updater
popup on the screen and do its thing.  This concerns me.  Sometimes I'll
check the server and see that message, then manually go in and check for
F-Prot updates, and there will be some available for download.  What if I
was out for the week?  Who knows what would get through in that amount of
time...

Any ideas as to what this could be?  There are no f-prot errors in the
Event Viewer, and no connection lapses....

Joey Proulx
SAU #21 Technology Support Staff
2 Alumni Drive
Hampton, NH 03842
(603) 926-8992, ext 115
[EMAIL PROTECTED]


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