Hello, We are new users of the anti virus software and have a problem that is really hard to address. I set up the software pretty much box stock with emails to recipient, sender, sender's ISP and our server. After several days of bounced back emails from ISP's, most of which were MSN, we received several calls from our customers who were unable to reply nor send email to msn.com and hotmail. (Trying to get a phone number or address of the right person at MSN to ask what their problem is, is impossible.) What we have determined is that we are now considered a spamming ISP because of all of these notices that were sent to MSN's customers who have viruses. Never mind how contaminated their system is with viruses. We are now blocked by their newly implemented SPAM filter. Not sure what the outcome will be, just thought I would mention this to any others before turning the program loose on their system. We are very pleased with the clean up that has been brought about on our system and continue to implement your product, but would caution to not send notices to originating servers. Thanks, Butch Andrews Sabine Internet This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". You can E-mail [EMAIL PROTECTED] for assistance. You can visit our web site at http://www.declude.com .
