Both Netshield and VirusScan have a service pack, SP1, that is
available. You might want to make sure you are updating your
installation with it as well as the latest scanning engine, which is
4140. You will have to call McAfee/NAI customer support to get access
to their FTP site to download the service pack if you don't already have
it.
Regards,
Vance Reed
Date: Sat, 08 Sep 2001 12:26:35 -0400
From: "R. Scott Perry" <[EMAIL PROTECTED]>
Subject: Re[2]: [Declude.Virus] MISSING_REVERSE_DNS:Parse Error
Reply-To: [EMAIL PROTECTED]
>I would say we handle about 5-10,000 emails a day
>and this occurs roughly at a rate of about 10-20 times
>per hour.
That level of E-mail shouldn't cause the known McAfee problem, where it
will report an error if two copies are started too closely to one
another
(if this happens, Declude will attempt re-scanning the E-mail several
times).
The exit code of 1 doesn't seem to be documented by McAfee. I would
recommend reinstalling McAfee, in case there is a problem with one or
more
of the files.
-Scott
Date: Sat, 8 Sep 2001 11:47:17 -0500
From: Roger Heath <[EMAIL PROTECTED]>
Subject: Re[3]: [Declude.Virus] MISSING_REVERSE_DNS:Parse Error
Reply-To: [EMAIL PROTECTED]
Reply to: R. Scott Perry
Re: [Declude.Virus] MISSING_REVERSE_DNS:Parse Error on Saturday
11:26:35 AM
I think I will use the scanning limit of 1 and see
if they go away... that will kinda confirm if too close scanning might
be occurring...??
--
Roger Heath
advanced internet desktop: www.activatordesk.com
antivirus antispam email : www.activatormail.com
master internet index : www.infogrid.com
----- Copy of Original Message(s): -----
>>I would say we handle about 5-10,000 emails a day
>>and this occurs roughly at a rate of about 10-20 times
>>per hour.
R> That level of E-mail shouldn't cause the known McAfee problem, where
R> it
R> will report an error if two copies are started too closely to one
another
R> (if this happens, Declude will attempt re-scanning the E-mail several
times).
R> The exit code of 1 doesn't seem to be documented by McAfee. I would
R> recommend reinstalling McAfee, in case there is a problem with one or
more
R> of the files.
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