Scott,

What is the cost of the service agreement and does it cover both Junkmail & 
Virus?


At 02:00 PM 1/4/02 -0500, you wrote:
>I wanted to give people some advance notice that there will likely be some 
>changes to the Declude Virus product line coming up within the next month 
>or so.
>
>Although everything is tentative right now, we are expecting to switch 
>from the current two versions ("Standard" and "Pro") to three versions 
>(likely named "Lite", "Standard", and "Pro").  The Lite version will be 
>very similar to the current Standard version, and we expect will be priced 
>the same as the current Standard version ($495).  The new Standard version 
>will have most of the features of the Pro version, and we expect will be 
>priced the same as the current Pro version ($795).  The new Pro version 
>(expected to be $1,295) will have everything that is currently in the Pro 
>version, plus a new unique feature that will help provide protection 
>against new viruses before virus definitions are available (without having 
>to block files based on their extension).
>
>So what does this mean for existing customers?  If you purchased Declude 
>Virus Standard within the past year (or have a current Service Agreement), 
>you will be able to upgrade to the new Standard version at no charge 
>(which will have some of the features that are currently only available in 
>the Pro version).  If you purchased Declude Virus Pro within the past year 
>(or purchased it earlier, and have a current Service Agreement), you can 
>upgrade to the new Pro version at no charge.  Of course, no matter which 
>version you currently run, you will not lose any features.
>
>For people who do not yet have Declude Virus, we will still offer an 
>inexpensive version that offers the basic protection that is expected of 
>an SMTP-based virus scanner (scanning all incoming and outgoing SMTP 
>E-mail, sending notifications when viruses are found), without some of the 
>frills.
>
>The only real drawback for current customers is that if you current have 
>the Standard version, the cost to upgrade to the Pro version (the 
>difference in price between the two products) will increase.  So if you 
>have the Standard version and were thinking about upgrading to the Pro 
>version, you may want to do it before the change takes place.  However, it 
>is also possible that you will gain the feature(s) you need with the new 
>Standard version, so the upgrade may not be necessary.
>                                     -Scott
>
>---
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>
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Don Brown - Dallas, Texas USA       Internet Concepts, Inc.
[EMAIL PROTECTED]            http://www.inetconcepts.net
PGP Key ID: 04C99A55                  (972) 788-2364  Fax: (972) 788-5049
Providing Internet Solutions Worldwide - An eDataWeb Affiliate
----

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