>I have verified that the on-access scanner is disabled.

It looks like the .vir directory that was left behind had no viruses in 
it.  The only file it had was the "0" file, which was virus-free.  So if 
there *was* a virus in there, an on-access scanner almost certainly deleted it.

Right now, the best way to figure out what is going on would be to use the 
debug mode.  To do this, change the "LOGLEVEL LOW" line in 
\IMail\Declude\virus.cfg to "LOGLEVEL DEBUG".  Then, send the test 
eicar.com file through (using our Test Mail Sender at 
http://www.declude.com/tools ), and then switch back to "LOGLEVEL LOW" (the 
debug mode adds huge amounts of information to the log file).  You can then 
E-mail me the \IMail\Declude\vir####.log file (as an attachment), and I can 
take a look at it to see what the problem may be.
                             -Scott

---
[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]

This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type "unsubscribe Declude.Virus".  You can E-mail
[EMAIL PROTECTED] for assistance.  You can visit our web
site at http://www.declude.com .

Reply via email to