>When I run a virus scan of mailboxes the scan is reporting this virus
>infecting the mailboxes. Why are these getting through ...
To find out why, you'll need to open one of those mailboxes with a text
editor, such as Notepad (it is safe to open them with a text
editor). You'll need to check the IMail log files at the date/time one of
them was received, and then check the Declude Virus log files to see what
happened.
>and why is it F-PROT won t delete the infected file when cleaning fails.
That's a good thing -- if it deleted the .mbx files, then all the users'
E-mail would get deleted (not just the one E-mail with the virus).
>The setting we have are for the file to be deleted if disinfect fails.
That's not a good setting to use when scanning mailbox files. Also, note
that very few virus scanners will be able to both detect and clean viruses
in .mbx files.
-Scott
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