Let's see: a security company (which I categorize av vendors as) has there flagship
product depend on IE, a software product that has a less than admirable
vulnerability record.  Can't Frisk build a separate http or ftp engine into F-Prot
like F-Secure does?


> The updater seems to require IE 4.0 or higher. That should solve the problem
> with WININET.DLL, and probably online help too. Can't really help you with
> the other problens though.... Good luck.
>
> > Sounds like I shouldn't expect help from Frisk.  Maybe F-prot
> > users on this list
> > can help me.  These are my problems after purchasing the
> > F-Prot Win32 3.12b product
> > online and downloading it from customer login site:
> >
> >  1 - no user manual.
> >
> >  2 - can't register product because the registration number
> >      is in the user manual which I don't have.
> >
> >  3 - Using on NT4 SP6 Server.   When I click on the Updater
> >      button, I get the error "The procedure entry point
> >      InternetGoOnline could not be located in the dynamic
> >      link library WININET.DLL."
> >
> >  4 - Online help does not function at all, not even,
> >      an error message.
> >
> > I would like to eventually add an entry in the AT scheduler
> > for UPDATER.
> >
> > > That's about right. I've never received a response from any
> > emails I sent
> > > their support. I don't think they actually have support, or
> > perhaps they
> > > don't speak English, and don't know how to respond?
> > >
> > > >Does anyone know what the average response time is for Frisk F-Prot
> > > >email support?  I sent an email  request a few days ago
> > and have not got
> > > >a response yet.

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