Yes, the virus messages are getting caught and being put in the virus
directory. The notifications aren't being sent. Should I stop the SMTP
service (or run Declude again) and test? OR are there other suggestions?
Do you still have the \IMail\Declude\*.eml files (such as \IMai\Declude\postmaster.eml)? If those files aren't there, you can download them again from http://www.declude.com/virus/manual.htm . Note that they must have "To:", "From:", and "Subject:" lines before the first blank line.

If those files are there, the next step would be to use the Declude debug mode. To do this, change the "LOGLEVEL LOW" line in \IMail\Declude\virus.cfg to "LOGLEVEL DEBUG". Then, send the test eicar.com file through (using our Test Virus Sender at http://www.declude.com/tools ), and then switch back to "LOGLEVEL LOW". You can then E-mail me the \IMail\spool\vir####.log file (as an attachment), and I can take a look at it to see what the problem may be.
-Scott

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