We believed f-prot/declude didn't catch a virus and we are still in the
"figuring out why" phase.
I know why.  :)

Virus log shows
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01/14/2003 01:20:25 Qac281626014a3633 MIME file: [text/html][quoted-printable; Length=121 Checksum=8588]
01/14/2003 01:20:25 Qac281626014a3633 MIME file: DELETED0.TXT [base64; Length=127 Checksum=11072]
01/14/2003 01:20:25 Qac281626014a3633 MIME file: TIP.HTM [base64; Length=15495 Checksum=1351261]
01/14/2003 01:20:25 Qac281626014a3633 Scanned: Virus Free [MIME: 3 15743]
Here, Declude Virus scanned an E-mail with 3 MIME segments: An HTML segment (the body of the E-mail), a "DELETED.TXT" file (the first attachment) and "TIP.HTM" (the second attachment).

The clue here is the subject of the E-mail (from the .jpg), which is one used by Klez. Klez has 3 MIME segments, but the middle one contains the virus. In this case, though, it appears that some mailserver virus scanner detected the virus and replaced it with a safe file "DELETED.TXT".

Specifically, a virus cannot be executed in a .TXT file.

the delete.txt ask you if you want to open the file or not... guess what my
client did... Of course he opened it... way to go.... his computer is
working erratically... we don't still don't know if he would be able to send
us the attached virus message.
Ah, gotta love the users that see their computer acting erratically after they *think* they did something wrong. :)

The key here would be the contents of the DELETED.TXT file, which likely say something like "The such-and-such software deleted a virus...", which is what the user saw that he thought meant that he had a virus.
-Scott

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[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]

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