> >Declude never catches viruses although Norton does! e.g. bugbear of late. Is > >this because Norton is 'seeing' mail before declude does, or is declude not > >correctly set up. My initial tests would suggest that it is okay. > > This is one of those "Guilty until proven innocent" situations -- it is > best to assume that the viruses are not getting caught, until you can prove > that they are. > > Most likely, the problem is that Norton is scanning every file on the hard > drive, including the temporary directories that Declude Virus uses. If > that is the case, the viruses will get caught if you use the "ONACCESS ON" > setting, but Norton won't report the virus name or attachment name. > > It would be better not to use the ONACCESS ON setting, but instead set up > Norton only to scan the directories that need to be scanned (at the least, > you should make sure that the subdirectories off of the \IMail\spool > directory do not get scanned, and that user's .mbx files do not get scanned).
I'll try this > This problem can be seen better at > http://www.dnsreport.com/tools/[EMAIL PROTECTED] -- > your primary mailserver is down. The Test Virus Sender tool will only > attempt to connect to the primary mailserver. > > Unfortunately, until the primary mailserver is back online, the Test Virus > Sender tool won't work. The point is that the mail server is not down! We do have MX2 backup, maybe it's just busy? I have tried this option several times. Any other suggestions please? --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
