----- Original Message ----- 
From: "R. Scott Perry" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, July 02, 2003 3:40 PM
Subject: Re: [Declude.Virus] Unknown Virus virus in Unknown File


>
> >Hi, I have controlled and the file of report have qualified the relative
> >option to the name of the virus. The antivirus ones that use is NetShield
/
> >McAfee, moreover this happens with all the types of virus, if you have
need
> >of other information are to disposition. Thanks for the attention and
good
> >job.
>
> For McAfee, you need to have "/REPORT report.txt" in the SCANFILE line in
> the \IMail\Declude\virus.cfg file, and you also need to have a line
"REPORT
> Found".  For example:
>
> SCANFILE C:\Progra~1\Common~1\networ~1\viruss~1\4.0.xx\scan.exe /ALL
/NOMEM
> /NOBEEP /NOBREAK /UNZIP /SILENT /NODDA /REPORT report.txt
> VIRUSCODE 13
> REPORT Found
>
> (the SCANFILE line needs to be all on one line, starting with "SCANFILE"
> and ending with "/REPORT report.txt").
>
>                                                     -Scott
> ---

Hi Scott and thanks for the attention, you say to add me the option /report,
but in past I have had problems when I inserted this option and in order to
resolve these problems you advised me not to use /report, in bottom to mail
you I bring back the content of mail that there are exchanges to you with
respect to that problem, therefore what I must make. I can or I cannot add
the option /report? thanks and good day.


>Hello Scott, now works!!! I have eliminated the "/report" in the line of
>command of scan.exe !!! I have made all the tests proposals from eicar and
>it does not only come found a virus on the test:

>To Test pre-scanning HTML

>it is a problem?
>indeed thanks you are always much available one :-)


>----- Original Message -----
>From: "R. Scott Perry" <[EMAIL PROTECTED]>
>To: "Salvatore Basso" <[EMAIL PROTECTED]>
>Sent: Monday, October 07, 2002 3:40 PM
>Subject: Re: HELO:Bad Code Installation


> I believe I have found the problem.
>
> The log file shows that you have the scan.exe program create a report.txt
> file.  However, you have NOT told Declude that you are doing that -- you
> should have a line "REPORT Found" in your \IMail\Declude\virus.cfg file.
>
> Since you do not have the "REPORT Found" line, Declude is expecting that
if
> there is no virus, there will be 1 file left in the directory (or 0 files
> if a virus is found).  When the eicar.com file is deleted by the on-access
> virus scanner, it leaves the report.txt file, so there is 1 file left, and
> Declude Virus reports that there is no virus (since it assumes that the
one
> file left is the only one that should be there, the eicar.com file).
>                               -Scott
>
> At 08:46 AM 10/7/2002, you wrote:
> >Hello Scott, thanks always for the aid ... the configuration is
following:
> >
> >ver: 1.60
> >in the virus.cfg:
> >
> >ON ACCESS ON
> >
> >in the NetShield:
> >
> >Action: Move Infected files to a folderss
> >Folder: c:\imail\spool\virus
> >
> >I send to you in attached the log generated as a result of a test carried
> >out with eicar.com
> >thanks.
> >
> >                  - Salvatore
> >
> >
> >----- Original Message -----
> >From: "R. Scott Perry" <[EMAIL PROTECTED]>
> >To: "Salvatore Basso" <[EMAIL PROTECTED]>
> >Sent: Monday, October 07, 2002 2:22 PM
> >Subject: Re: HELO:Bad Code Installation
> >
> >
> > >
> > > >Hello Scott, still thanks for your attention... you say me that not
there
> >is
> > > >solution to my problem, but I would want to say you  that with
version
> >1.26
> > > >he works "truly well" with this configuration:
> > > >
> > > >in the virus.cfg:
> > > >
> > > >ONACCESS ON
> > > >
> > > >in the NetShield:
> > > >
> > > >Action: Move Infected files to a folderss
> > > >Folder: c:\imail\spool\virus
> > > >
> > > >Exclusion: nobody directory is excluded
> > > >
> > > >.....
> > > >why with version 1.60 he does not work? thanks.
> > >
> > > This should work with v1.60 (although NetShield will not be able to
report
> > > the virus name when it detects a virus), as it did with v1.26.
> > >
> > > To get a better idea of what is happening, you can use the Declude
debug
> > > mode (using Declude Virus v1.60 with ONACCESS ON as you describe
> > > above).  To do this, change the "LOGLEVEL LOW" line in
> > > \IMail\Declude\virus.cfg to "LOGLEVEL DEBUG".  Then, send the test
> > > eicar.com file through (using our Test Virus Sender at
> > > http://www.declude.com/tools ), and then switch back to "LOGLEVEL LOW"
> >(the
> > > debug mode adds huge amounts of information to the log file).  You can
> >then
> > > send me the \IMail\spool\vir####.log file (as an attachment), and I
can
> > > take a look at it to see what the problem may be.
> > >                                      -Scott


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